RN Health Center Manager (South San Francisco)

Practice Manager

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover's Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-soundin-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

The Practice Manager is responsible for leading day-to-day practice management and serves as the manager of the nursing team. As part of onsite management team with the Physician Manager / Lead and Account Management, the Practice Manager guides the clinical and administrative operations of the multidisciplinary, integrated primary care service, which is focused on achieving Crossover's quadruple aim : 1) decreased health care spend, 2) increased quality, 3) improved patient engagement, and 4) strong employee / provider engagement.

Job Responsibilities

• Collaborates and leads with an interdisciplinary leadership team to : improve quality of care; ensure appropriate, safe, and effective quality patient care; and overall clinic efficacy.
• Provides patient care, using Crossover's patient-centered medical home approach.
• Manages a nursing team which supports Primary and specialty care (e.g., RNs, LVNs, MAs, etc.) across multiple onsite clinics
• Partners with the onsite management team, the finance team, and regional / market leadership to develop and implement annual clinic goals and operating plans, including achieving operating system metrics, practice outcomes, growth targets, population analytics, patient operating performance, and financial metrics.
• Collaborates on leading the implementation of new health technologies, products, services, and programs
• Implements / optimizes Crossover's operating system, ensuring quality and compliance goals and metrics are achieved.
• Partners with the onsite management team, the finance team, and regional / market leadership to develop and manage clinic budgets. Identifies and recommends account growth ideas.
• Partners with the onsite management and customer success team to develop plans for maximizing client outreach and increasing clinic utilization.
• Identifies and recommends actions to enhance current services, partners with the onsite management team on developing and implementing new services.

Required Qualifications

Preferred Qualifications

Physical Job Requirements

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.

To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.