GTMO Process Design Consultant

locations

Charlotte

Jacksonville

Fort Worth

Jacksonville

Chicago

time type

Full time

posted on

Posted Yesterday

job requisition id

25033637

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description : This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement / transformation initiatives in support of Operational Excellence objectives. Key responsibilities include supporting the execution of change initiatives which may result in cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

LOB Specific Description :

Responsible for supporting project initiatives within the Global Operations : Global Treasury and Merchant Operations organization (GTMO). Manages cross-functional and / or inter-departmental projects for GTMO products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business, operations, and technology to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and ensuring projects follow enterprise change standards.

Responsibilities include, but not limited to :

PPRT setup and ongoing management

Establish and manage routines and report-outs

Lead comprehensive planning, implementation and adoption across business, product, technology, operations, and support functions

For projects with technology, responsible for obtaining all required evidence from Technology Lead

Primary Point of contact for the project deliverables

Completion of all required record maintenance from non-material projects

Project budget, and burn rate

Accountable for managing project health status and escalating risk

Responsible for adhering to all requirements within the framework and structure

Maintain the prioritization of all program deliverables / projects

Maintain project plans

Signoff on required deliverables for the project

Readiness communications are complete

Organize and advance the project, ensuring everything is on time, in scope and on budget

Develop project plans and track for one or more workstreams

Identify and engage key stakeholders

Document and manage dependencies across initiatives

Define and roll out communications and training plans

Identify and escalate risks and issues

Skills : Active Listening

Data Collection and Entry

Process Mapping

Project Management

Reporting

Continuous Improvement

Critical Thinking

Data Visualization

Process Design

Strategic Thinking

Administrative Services

Business Process Analysis

Process Effectiveness

Process Performance Measurement

Process Simplification

Required Skills : :

5-7 years of project management experience in financial services

Proficiency in various Project and Portfolio Management Tools (i.e., PPRT, JIRA, QC, Visio, MS Project, etc.)

Excellent communication skills, coupled with the ability to influence, negotiate, persuade and resolve conflict at all levels

Demonstrate ability to drive execution of complex change requirements

Have strong planning and organizational skills, accepting accountability for tasks and ability to balance a high volume of work under pressure

Global Banking and / or CashPro Product experience is highly desired

Project Management Professional Certification (PMP) is a plus

Shift :

1st shift (United States of America)

Hours Per Week : 40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range $71,000.00 - $118,100.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.