Medical Secretary

Job Opportunity At Bilih

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The medical secretary provides administrative and clerical support to ensure efficient operation of the primary care office. This position is responsible for patient reception, appointment scheduling, records management, and coordination of communication between patients, providers, and other healthcare entities. The medical secretary plays a key role in maintaining the organization, accuracy, and confidentiality of patient information while supporting the overall workflow of the clinical team.

Principal duties and responsibilities include :

• Greeting patients in person and over the phone in a courteous and professional manner
• Scheduling, confirming, and managing patient appointments using electronic health records (EHR) systems
• Registering new patients and updating existing patient information
• Handling incoming calls, messages, and faxes, ensuring timely communication between patients and providers
• Processing insurance information and verifying eligibility
• Collecting co-pays and processing payments
• Maintaining organized and confidential patient records
• Preparing and managing correspondence, reports, and medical documents
• Coordinating referrals to specialists and following up on authorizations
• Supporting medical staff with administrative tasks as needed
• Maintaining a clean and welcoming front desk and waiting area

Organizational responsibilities include :

Patient safety includes :

Knowledge, skills, and abilities required include :

Working conditions include :

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal opportunity employer / veterans / disabled.