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Customer Service Representative - State Farm Agent Team Member

Peter Schiro - State Farm Agent
Sacramento, CA, US
$42K-$75K a year
Full-time

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

  • Salary plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Growth potential / Opportunity for advancement within my agency

Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Interest in marketing products and services based on customer needs
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Achieve mutually agreed upon marketing goals
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • 30+ days ago
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