Revenue Accounting Operations Manager

Job Description

Business Unit Overview

Here's what all the hype is about : Premier Nutrition Company (PNC) is one of the fastest-growing companies in the convenient nutrition space showing clear leadership in the category of protein shakes and protein powders.

We make the brands Premier Protein, Dymatize, and PowerBar, which is sold internationally, and we are part of our holding company, BellRing Brands (NYSE : BRBR).

We have a simple, yet powerful, formula for our success, which we’ve been nailing for over 15 years. We start off with an organization powered by our company purpose Changing Lives with Good Energy.

Then our purpose-driven people are given the support and autonomy to develop and grow. Next, we are super-intentional about designing a culture where everyone feels like they truly connect and belong, which is one of our five company core values.

Purpose-driven, connected employees who are consistently mastering new skills deliver amazing business results. And winning companies with amazing people and thriving cultures attract and retain top talent, so the cycle becomes self-reinforcing or what we call our regenerative culture.

We don’t mind sharing our formula since, as people who we believe in the power of changing lives with good energy, we think the world would be a better place if more workplaces treated adults like adults and gave them the platform to do the best work of their lives alongside some truly amazing colleagues.

Why don’t more companies do this? It takes deep-in-your-bones conviction to your people, products, and purpose to pull it off.

It also takes resisting the urge to try to control people, and instead trusting them to make the right decisions. The results of our vibrant culture speaks for themselves : We were certified as a Great Place to Work™ for the 7th year-running in 2023.

And we currently rank #2 on Fortune Magazine’s Best Workplaces in our category, and in the top 12 for each of the last 5 years.

We have a long list of ways we take care of our people, but here are some crowd-pleasers that our employees often say they love most : Year-round ½ day Fridays, in-office massages, free lunches & snacks, dogs in the office, month-long cultural annd diversity celebrations, monthly over-the-top in-office events like bring your kids to work day, 6% 401k match after 1 year, as-needed sick leave, generous paid family leave regardless of gender, all positions bonus-eligible, company-wide volunteer days, company-matched charitable donations, no employee handbook, no dress code, coaching conversations instead of performance reviews, walking meetings, free exercise classes, and company-paid gym membership for Emeryville-based employees.

PNC seeks individuals who will flourish in this type of work environment and will add to our culture and help build this high-growth company for the next phase in our amazing journey.

Does this sound like you? Then read on #LI-hybrid

Responsibilities

The role you’re interested in

The Manager, Revenue Acctg Operations reports to the Sr. Director, Revenue Accounting and oversees a team of 3 analysts who provide shared services to 3 Revenue Accounting teams who manage customer portfolios for specific Strategic Business Units (SBUs).

The Manager is responsible for management, execution, and delivery of O2C activities including billing, credit management, audit, cash application, and SOX compliance.

The Manager is accountable for the accuracy and cycle time of these workstreams which are timebound and subject to SLAs.

They build and maintain best-in-class practices that are efficient, modern, and leverage automation.

The Manager is a dynamic results-driven leader who facilitates operational excellence and builds for high-scale growth. Passionate about leading and developing team members, championing process improvements, and propelling efficiencies.

Excellent cross-functional partner to the SBU Managers and internal / external auditors. Upholds sound ethics, integrity, and commitment to compliance and efficiency.

The work environment

So, what’s it like to work here? If you’re based in the greater Bay Area, you’ll walk into our Emeryville office each Tuesday morning and start the in-person portion of our hybrid work week at our weekly all-company meeting and find close to 200 of your colleagues sitting on sofas, beanbag chairs, or the floor excitedly talking through the week ahead and watching a newer teammate tell their personal life and career journey followed by a quick update on any hot topics that might be relevant to the week ahead.

We are a dynamic, HYBRID workplace so every employee who lives within 100 miles of our offices is expected to come in each TUESDAY and WEDNESDAY.

We aligned on those two common days way back in 2021 to be intentional about connecting in person for things like innovation, impromptu collaboration, having respectful challenges to get to better decisions, leadership role-modeling, and culture building.

Great work cultures are built on stories about what great looks like in practice, and great stories on Zoom meetings are few and far between.

The expected pay scale for this role is $125k to $135k, which may vary based on relevant experience, qualifications, geographic area (if applicable), and internal equity for the role.

Our modern 50,000 sq. foot headquarters straddles the border of the cities of Emeryville, Oakland, and Berkeley, California with free onsite parking and many transportation options.

You’re excited about this opportunity because your time will be filled with

TEAM BUILDING & MANAGEMENT : 30% OF TIME

• Lead, develop & coach team of 3 direct reports
• Collaborate with Sr. Director to set team goals & objectives
• Ensure the Rev Acctg Ops team executes on department goals & objectives
• Set clear expectations that reflect what success looks like for the team’s shared services responsibilities
• Meet regularly with the team and 1 : 1 to establish priorities, resolve issues, and plan execution
• Conduct quarterly conversations about performance and development.
• Hire, train, and retain staff
• Foster a culture of Good Energy within your team, e.g., celebrating small and big successes and playing to win

MANAGEMENT OF O2C SHARED SERVICES : 40% OF TIME

• Accountable for all workstreams governing credit management, audit, cash application, and SOX compliance
• Maintains current and accurate customer records in the ERP, including the AR aging, e.g., cash receipts are posted timely, debit-credit reconciliations are conducted regularly, write offs are executed monthly.
• Effectively manages and measures SLAs and cycle times of O2C support activities and deliverables
• Ensures all SOX controls are fulfilled and support is audit-ready by each quarterly earnings release
• Develops & oversees PNC’s credit management policies and procedures, ensuring they are grounded in PNC’s sales strategy and appetite for risk.

Obtains buy-in from and educates Sales on credit management policy and procedures.

• Manages new customer onboarding, credit limits, risk indicators, and order hold system setup and review for PNC’s portfolio of customers
• Oversees controls, procedures, and practices governing contract entry into PNC’s trade promotion system.
• Directs monthly TPM system audits and provides revenue recognition guidance for promotion setup
• Presents to Executive management scorecard with audit results and recommendations for improvement
• Administers Revenue Accounting policies, procedures, and internal controls to ensure compliance with GAAP
• HighRadius SME and administrator

MONTHLY ACCOUNTING CLOSE CYCLE & SOX : 15% OF TIME

• Ensures the aging is error-free by addressing unapplied cash and other transactions needing correction before close. Includes Amazon provisions and zero payments.
• Responsible for communicating final revenue for the period, reconciling cash, tying the AR subledger to the GL, and closing AR
• Problem-solves and corrects missing allocations to ensure all Net Revenue transactions are allocated to a Brand, Class, and PPG.
• Responsible for standard monthly JEs : Payment terms reserve and reclass, minor write off allocations
• Reviews and explain invoices with date changes and execute SOX Price Control. Follow up on discrepancies.
• Manages the Allowance for Doubtful Accounts & Unauthorize Trade reserve
• Manages & reviews PNC’s Revenue Recognition process and update NetSuite as needed (Transit Tables)

BUILDING WHAT’S NEXT / CONTINUOUS IMPROVEMENT : 15% OF TIME

• Embraces and foster a culture of innovation and continuous process improvement in the department
• Ensures team is in pace with company growth stages and in sync with corresponding maturity models for Credit Management, AR, and Deduction Management

Qualifications

What are we looking for?

Education :

Bachelor’s degree in business management / accounting or equivalent experience

Experience :

• A minimum of 5 years’ experience leading an accounting team, with progressive responsibility
• Servant leader management philosophy
• on-depth knowledge of GAAP, Sarbanes-Oxley, and audit
• Proficient in NetSuite, Trade Promotion Management systems, Hight Radius, Adaptive Insights, or similar
• Advanced Excel requisite and knowledge of Tableau or other BI tool desired
• CPG experience desired
• Desire to be a part of a team working in a rapidly-growing, fast-paced, success-focused environment

So, if after reading through this long list you’re thinking I’m not sure I meet 100% of these requirements, should I still apply?

YES if you embody a growth mindset, see challenges as opportunities to develop, and find innovative ways to get the real work that matters done, you sound like our kind of candidate!

The 5 capabilities or mindsets most relevant to this role :

1. Coach & mentor; servant-leader philosophy

2. Adaptability

3. Be a builder

4. Embody a strategic mindset

5. Results-driven

Here’s the deal with our not-so-standard, um standard interview process because we know you are the curious type, which is why you’re still reading this

• Quick 30 min phone chat with a high energy member of our Talent Acquisition team to do a quick overview of your background and answer any burning questions you have
• Team interviews are kept to a minimum to foster a more efficient, candidate-friendly process (too many interviewers yields little value and drags out the process for you and who wants that, right?) :
• A short series of in-person or video interviews in a 1 : 1 setting; these are usually with the hiring manager, one or two other team members, and a person from another team to get broader perspectives (note : we don’t do panel interviews because they don’t give interviewers a chance to ask you unique questions, and we assign interviewers different roles so we’re probing different capabilities)
• A case study or job task to simulate what you’d actually be doing in the role (since your job is not actually to be interviewed for a living, why is that the thing companies rely on so much?

Yes, there will be a small panel for this one so you don’t have to do it more than once, and yes, they might ask you some kind yet probing questions at the end after the raucous applause stops.

Once your interview concludes, the team will meet for an in-depth consultative process to ensure we are hiring the right person for the right job.

Interviewers must come in with a strong yes or no vote beforehand to avoid groupthink with supporting reasons. The collective thoughts on your candidacy will be discussed in an environment of safety to challenge ideas respectfully, debate.

and be open to all important qualifications of the candidates. A trained, disinterested bias blocker will be present to help mitigate bias so the team can make a sound hiring decision.

The moment of truth arrives when the hiring manager makes the big decision. If you nailed the interviews and the case study was brilliant, guess what?

The offer is all yours! And the ball is in your court. Will you accept? We sure hope so because this place is the real deal, and don’t just believe us just ask the 93% of our people who said this is a great place to work in our most recent employee survey.