Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Turlock, CA, US
Associate Team Leader

Associate Team Leader

H&R Block • Turlock, CA, US
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information :

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range : $11.00 - $29.00 / Hr.

    Sponsored Job #3354

    Create a job alert for this search

    Team Leader • Turlock, CA, US

    Related jobs
    Business Manager, Own Brands

    Business Manager, Own Brands

    Advantage Solutions • Modesto, CA, United States
    Full-time
    Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code.Primary Posting Location : Country. Client Services / Account Management.We build peopl...Show more
    Last updated: 13 days ago • Promoted
    PANTRY COORDINATOR (FULL TIME)

    PANTRY COORDINATOR (FULL TIME)

    Eurest • Lathrop, CA, US
    Full-time +1
    We are hiring immediately for a full time.Tesla - 700 D'Arcy Parkway, Lathrop, CA 95330.Note : online applications accepted only. Sunday through Wednesday, 4 : 00 pm to 12 : 30 am.Previous food servi...Show more
    Last updated: 11 days ago • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Roth's • Turlock, CA, US
    Full-time
    Pay rate : $66,560 / year negotiable based on experience.Roth SocialHouse in Turlock, CA is calling all natural born leaders to apply to join our amazing team as a full-time Assistant Restaurant Manag...Show more
    Last updated: 30+ days ago • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Manteca, CA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 1 day ago • Promoted
    Lead

    Lead

    Wingstop - Sizzling Platter • Riverbank, CA, US
    Full-time +1
    Job Posting : Wingstop Lead – Supporting Operations and Team Success.Wingstop is more than a restaurant.It is a full-on flavor experience. Since 1994, we have been serving fresh, made-to-order wings ...Show more
    Last updated: 30+ days ago
    RESTAURANT MANAGEMENT

    RESTAURANT MANAGEMENT

    Jack In The Box • Livingston, CA, US
    Full-time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Jamba • Manteca, CA, US
    Full-time
    The General Manager (GM) is responsible for the day-to-day store operations and business results.The GM is responsible for staffing the store, building sales, managing controllable costs, and labor...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    American Meals Inc. • Turlock, California, United States, 95380
    Full-time
    Pay range : $68,000- $70,000 / year.A Restaurant General Manager reports directly to the Area Manager.The primary responsibilities of the General Manager include, directly supervising the restaurant e...Show more
    Last updated: 30+ days ago
    Pain Management Opportunity with Established Private Practice in California'sCentral Valley!

    Pain Management Opportunity with Established Private Practice in California'sCentral Valley!

    Tenet Healthcare • Modesto, CA, United States
    Full-time
    Come to Modesto, California and join a well-established, thriving practice shared with 3 neurosurgeons and 2 pain physicians. Monday through Friday – 8 : 00AM to 4 : 30PM (Flexible start time).Typical S...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Photo Line Lead (Supervisor)

    Photo Line Lead (Supervisor)

    Carvana • Tracy, CA, US
    Full-time
    At Carvana, we sell cars but we aren't car salesmen.Our promise is simple : we won't sell a car to a customer that we wouldn't sell to our own Mom. To make sure our cars are in first-rate...Show more
    Last updated: 26 days ago • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Jack In The Box • Manteca, CA, US
    Full-time
    Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager.Uses discretion in daily management decisions with accountability for ensuring effect...Show more
    Last updated: 30+ days ago • Promoted
    ABA Mid Level Supervisor 1000 Sign On

    ABA Mid Level Supervisor 1000 Sign On

    Butterfly Effects • Modesto, CA, USA
    Full-time
    Quick Apply
    If you are ready to join a bright, compassionate team of seasoned and committed professionals focused on people, passion, and purpose, then come join the Butterfly Effects family!.Supervisor partne...Show more
    Last updated: 12 days ago
    Operations Leader

    Operations Leader

    Paul Mitchell Schools • Modesto, CA, USA
    Full-time
    Quick Apply
    Paul Mitchell The School Modesto is seeking a qualified Operations Leader to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.Be Nice" c...Show more
    Last updated: 19 days ago
    General Manager

    General Manager

    Hotelmc • Manteca, CA, United States
    Full-time
    Exciting Opportunity : Hotel General Manager at WoodSpring Suites in Manteca, CA!.Hotel Management & Consulting is seeking an experienced, dynamic, hands‑on leader with a passion for hospitality.If ...Show more
    Last updated: 30+ days ago • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Del Taco • Salida, CA, US
    Full-time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC.This means the independent franchisee, and not Del Taco LLC will be your employe...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Management

    Restaurant Management

    Jack in the Box Franchisees • Livingston, California, United States, 95334
    Full-time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    Pizza Hut • Manteca, CA, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or ret...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Our Team • Hollister, CA, US
    Part-time
    Quick Apply
    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting / quality foo...Show more
    Last updated: 30+ days ago