Manager - National Account Operations

Premier Trailer Leasing Opportunity

Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to go to work each day? How about a place where people are growing because they desire change and growth is modeled and expected? Premier Trailer Leasing is a USA Today Top Workplace and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 65,000 trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard and valued. Join us and experience what it means to live a culture of C.A.R.E!

Job Scope

To meet Premier Trailer Leasing operational and financial objectives by providing leadership and customer service to national account and Peak Season customers. To drive best practices throughout the company concerning operational tasks and efficiencies, to assist in the development of systems and tools to push operational productivity and customer service to national accounts.

Essential Tasks & Responsibilities

1. Manage Full Scope of National Account Customers

• Manage Trailer Allocation to fulfill National Account contract requirements
• Review and Manage Weekly Repairs and Rebills to National Account customers
• Participate in weekly / monthly customer facing meetings
• Provide and manage reporting to National Account Customers
• Conduct monthly invoice reviews to ensure accuracy
• Work inside customer portals to maintain inventory and billing accuracy
• Partner with RoadCARE to manage year-round maintenance
• Partner with Sourcing to allocate and manage factory unit deliveries, customer decal inventory
• Partner with Regional Operations Managers to ensure Make Ready compliance at branches
• Manage weekly rebilling cycles, including ESN Review and billing to customers
• Partner with Inventory to manage end of life trailer cycles
• Partner with Regional Management for Fleet Planning / back-end Peak Season returns

2. Assist with National Account Development

3. Technical expertise to the company

4. Contributes additional leadership responsibility as a member of the Operations Team.

Education & Qualification

Knowledge, Skills, & Abilities

Physical Requirements

Technology Skills