Corporate Services Program Manager

Program Manager

CAPTRUST is seeking an experienced Program Manager to oversee projects within our Corporate Services business line. This role focuses on enhancing services and ensuring operational excellence for teams including Human Resources (HR), Compliance, Legal, Risk, Finance, Facilities, and Information Technology (IT). The Program Manager will ensure projects are completed on time, within budget, and to high standards. They will coordinate efforts, manage interdependencies, and streamline processes for growth. By aligning projects with strategic goals, the Program Manager will drive efficiency, manage risks, and facilitate scalable growth. Acting as a central communication point for stakeholders, the Program Manager will ensure transparency and alignment, enabling the firm to adapt and pivot strategies effectively. This role will require excellent relationship management skills, and the ability to lead cross-functional initiatives that enhance organizational effectiveness.

Responsibilities

• Oversee the corporate services business line program to enhance services by improving processes and back-office operations
• Ensure all projects contribute to the company's strategic goals
• Develop comprehensive program plans, timelines, and milestones for various initiatives within the Corporate Services business line
• Efficiently allocate resources to ensure optimal productivity and success across multiple departments
• Lead and motivate project teams, fostering collaboration and communication
• Serve as the primary point of contact for stakeholders, providing regular updates and addressing concerns
• Identify potential risks and develop mitigation strategies to ensure project success
• Monitor program budgets, ensuring costs are controlled and financial objectives are met
• Track and report on program performance, using metrics to assess progress and identify areas for improvement
• Continuously evaluate and improve program management processes and methodologies to enhance overall service delivery

Qualifications

Minimum Qualifications :

Desired Qualifications / Skills :

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include :

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position, however there is flexibility. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put : the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick? An individual should exhibit the following characteristics :

EEO / Diversity Statement :

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.

This position will remain open until filled.