Representative - Customer Service

Customer Service Representative

Responsibilities include but aren't limited to :

• Presenting all promotional materials to customers
• Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
• Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager
• Gathering technical information from the Shop Manager or Service Technicians in response to customer questions

Requirements :

The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.

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