Talent.com
Lincoln Property Company
Resident Experience CoordinatorLincoln Property Company • Chicago, Illinois, United States
Resident Experience Coordinator

Resident Experience Coordinator

Lincoln Property Company • Chicago, Illinois, United States
30+ days ago
Job type
  • Full-time
Job description
Overview

Split between Cityfront Place and Foundry

Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States’ most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit .

We create places people want to call home — starting with you.

With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.

At Willow Bridge, our purpose drives everything we do. Whether you’re launching your career or looking to take the next step, we’re here to support your growth with intention, flexibility, and real opportunities to make an impact.

We’re currently hiring for a Resident Experience Coordinator — someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you’ll feel right at home here.

Let’s grow together at Willow Bridge.


Responsibilities

Key Responsibilities:

  • Coordinate the full renewal process including lease generation, insurance collection, and checklist completion.
  • Manage resident requests including transfers, subleases, roommate additions/releases, and lease modifications.
  • Track and administer resident violations, providing documentation and support to the management team as needed.
  • Process chargebacks for services rendered (e.g., lockouts, amenity usage).
  • Monitor and manage amenity reservations, ensuring proper scheduling and usage policies are followed.
  • Conduct regular audits for services such as valet parking, storage units, and bike storage.
  • Maintain and update all building documents, including reservation forms, Welcome Home packets, guest suite agreements, and service protocols.
  • Distribute community-wide updates and monthly newsletters.
  • Communicate resident activity updates to strategic partners (e.g., Comcast, Life Time, etc.).
  • Assist in creating and reviewing the resident event budget on an annual basis.
  • Build and nurture local partnerships to support community programming.
  • Plan and execute resident events and seasonal initiatives to foster community engagement.
  • Curate and maintain social media content that reflects community culture and upcoming events.

Qualifications

Critical Skills & Qualifications:

  • Previous experience in property management, real estate, customer service, administration, or hospitality is a plus.
  • Strong written and verbal communication skills.
  • Highly organized with the ability to manage multiple tasks at once.
  • Comfortable with technology and basic office software (e.g., Microsoft Office).
  • A positive attitude with a passion for creating memorable experiences.
  • This role may require you to obtain a state specific license or certification.

Willow Bridge Benefits:
Typical base compensation range depending on experience: $19 to $21 per hour USD

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

Create a job alert for this search

Resident Experience Coordinator • Chicago, Illinois, United States

Similar jobs

Travel Rad Tech

Medical SolutionsOak Lawn, IL, US
Full-time

Medical Solutions is seeking an experienced Rad Tech for an exciting Travel Allied job in Oak Lawn, IL.Shift: 5x8 hr PMs Start Date: 05/26/2026 Duration: 13 weeks.A facility in Oak Lawn, IL is seek... Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashHighland Park, IL, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Care Coordinator - Davita IKC - Munster, IN

Davita Inc.Munster, Indiana, United States
Full-time

Calumet Avenue, Munster, Indiana, 46321, United States of America.Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator.It takes a village to care for our patients, and as a.You'll be a ke... Show more

 • Promoted

Sales Associate - Guest Experience Specialist

Bob's Discount FurnitureBurbank, Illinois, United States
Full-time +1

Retail Guest Experience Sales Specialist.Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount Furniture's success and expansion.Whether you're looking for full-ti... Show more

 • Promoted

Resident Experience & Activities Coordinator

Greystar Worldwide, LLCChicago, Illinois, United States
Full-time

Greystar Worldwide, LLC in Chicago is hiring a Resident Services Coordinator to provide exceptional customer service to current and prospective tenants.This role includes coordinating resident func... Show more

 • Promoted

Travel ER RN

Fusion Medical StaffingHarvey, Illinois, US
Full-time

Submit your CV and any additional required information after you have read this description by clicking on the application button.Fusion Medical Staffing is seeking a skilled ER RN for a 13-week tr... Show more

 • Promoted

Facilities Operations Coordinator

Michaels StoresMatteson, IL, US
Full-time +1

The Facility Operations Coordinator (FOC) supports the Facility Operations Manager in overseeing daily maintenance and facilities activities within the Distribution Center (DC).When possible, one F... Show more

 • Promoted

Mgr Site Reactor Services

Constellation EnergySheridan, Illinois, US
Full-time

Manager Site Reactor Services (Corporate) located at LaSalle Nuclear Power Station in Marseilles, IL.As the largest private-sector power producer in the world and the nation's largest producer of c... Show more

 • Promoted

Travel Mammography Technologist - $2692.71 / Week

FlexCareZion, IL, US
Full-time

FlexCare is seeking an experienced Mammography Technologist for an exciting Travel Allied job in Zion, IL.Shift: 5x8 hr days Start Date: 05/11/2026 Duration: 13 weeks Pay: $2692.Why Clinicians Choo... Show more

 • Promoted

Certified Activity Director — Elevate Resident Life

ALIYA Healthcare ConsultingHighwood, IL, United States
Full-time

A healthcare consulting organization is seeking a motivated Activity Director in Highwood, IL.This role focuses on enhancing residents' quality of life by overseeing engaging programs and activitie... Show more

 • Promoted

Vacation Experience Coordinator

Newport AssociatesChicago, IL, us
Full-time
Quick Apply

Now Hiring: Vacation Experience Coordinator (Remote) ✈️.If you’re the go-to person for planning trips, finding the best deals, and creating unforgettable experiences… keep reading ?.We’re growing o... Show more

T&D Coordinator

Owens CorningSummit, Illinois, United States
Full-time

Coordinate site Training and Development (T&D) program and processes that drives site business results and TPM progression of T&D Pillar.Cultivate strong partnership with T&D Pillar Leader, leaders... Show more

 • Promoted

Tenant Experience Coordinator

TranswesternChicago, IL, United States
Full-time

Serve as central point of contact for programming in the Reserve Lounge, LOUNGE@500, FIT@500, assembly areas, public common areas and retail experience.Coordinate and present event ideas/calendars ... Show more

 • Promoted

Facilities Coordinator

Exacta Land Surveyors LLCLansing, IL, US
Full-time

Exacta provides services in Ohio, Illinois, Maryland, Virginia, Florida, and Texas.Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of acc... Show more

 • Promoted

Remote Part-Time Survey Job – No Experience Needed, Up to $25 Each

Earn HausZion, IL, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Experience Design Vice President - Observability

JPMorgan Chase & Co.Chicago, IL, United States
Full-time

Experience Design Vice President - Observability.Chicago, IL, United States and 1 more.Job Category User Experience Design.Business Unit Commercial & Investment Bank.Posting Date 03/18/2025, 02:16 ... Show more

 • Promoted

Relocation Coordinator

Evergreen Real Estate GroupChicago, IL, United States
Full-time

Evergreen Construction - Chicago, IL.Salary Position Type Full Time Job Shift Day.Position Title - Relocation Specialist.Department - GCDC-Construction.Reports to - Relocation Manager.Location - Hy... Show more

 • Promoted

Travel CT Tech - $2,692 per week in Zion, IL

AlliedTravelCareersZion, IL, US
Full-time

AlliedTravelCareers is working with FlexCare to find a qualified CT Tech in Zion, Illinois, 60099!.Certs & Licenses BLS, ARRT.Call-off Policy Log in to view.First Offer = Best Offer Guaranteed.... Show more