Process Excellence Manager

Process Excellence Manager

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital, G-Technology, SanDisk and WD brands.

Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.

Job Description

We are seeking a highly motivated Process Excellence Champion / Manager to lead the creation, development, and execution of end-to-end foundational supply chain business process frameworks across our organization. This individual will work closely with senior leadership to design and implement strategic initiatives that enhance operational efficiency, quality, and performance across key business functions. Reporting directly to the VP of Strategic Sourcing, the Process Excellence Manager will be responsible for establishing a structured approach to process improvement, managing metrics for successful implementation, and training cross-functional teams on process standards.

The ideal candidate will possess a deep understanding of process excellence methodologies (Lean, Six Sigma, etc.), program management, and have a proven track record in developing and implementing process frameworks that deliver measurable business results. You will drive a culture of continuous improvement while ensuring that key metrics and KPIs are tracked and optimized across the organization.

Key focus areas include end-to-end process lifecycle, supplier relationship management, business continuity and risk management, supplier selection processes, market intelligence and financial reporting, organization governance and skills development roadmap

Key responsibilities include :

Process Framework Development :

• Design and implement a scalable and sustainable business process framework that aligns organizational goals. This framework will focus on increasing efficiency, reducing waste, and improving overall quality across key business functions.
• Define and document standard operating procedures (SOPs) and best practices to ensure consistency and clarity across teams.

Process Improvement & Execution :

Training & Knowledge Sharing :

Metrics & Performance Management :

Change Management & Stakeholder Engagement :

Continuous Improvement Culture :

Qualifications

Bachelor's degree in supply chain, Business, Engineering, or related field (MBA preferred).

5+ years of experience in procurement, supplier management, or process excellence roles.

Proven experience in strategic sourcing, risk management, and supplier engagement strategies.

Skills & Competencies