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Back of House Leadership

Chick-fil-A
Orlando, FL
$18-$20 an hour
Full-time

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®).

Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center.

Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.

Today, Chick-fil-A is America's #1 fast food restaurant.

At Chick-fil-A, Coordinators are responsible for assisting the management team in all aspects of shift management and ensuring that each guest has a remarkable experience.

Coordinators are responsible to ensure all systems are being followed, coaching Team Members and Team Leaders on Chick-fil-A standards & procedures, communicate any repairs needed to Directors, and maintaining a work environment that promotes food safety.

Responsibilities include :

  • Passionate about developing people and possess strong leadership skills
  • Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines
  • Anticipates the needs of the store before they happen
  • Combines critical thinking and practical leadership to create a welcoming environment for innovation
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness
  • Perform any of the tasks above as needed throughout the shift
  • Addresses guest issues that may arise; consulting with Directors regarding complex issues
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback
  • Communicates employee performance and policy / procedure violations to Directors for appropriate handling
  • Strictly adheres to all Company policies and procedures

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A :

  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.

Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Minimum 18+ years old

  • Previous customer service experience preferred
  • Previous leadership experience preferred
  • Hard-working and goal-orientated
  • Ability to work in a Team environment
  • Personable and friendly
  • Unquestionable integrity
  • Customer service skills
  • Effective Communication skills
  • Mature and dependable
  • 2 days ago
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