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Admin Assistant - Adult Central Intake
Admin Assistant - Adult Central IntakeGracepoint • Tampa, FL, US
Admin Assistant - Adult Central Intake

Admin Assistant - Adult Central Intake

Gracepoint • Tampa, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Gracepoint seeks a caring and compassionate individual to manage front-office operations within a clinical setting.

COMPANY BENEFITS

  • Full Health Care Benefits for full-time staff members
  • PRN takes advantage of our 401(k) plan through Voya
  • PTO advantage begins on day 1 of employment
  • Non-Profit Organization for Student Loan Forgiveness

POSITION SUMMARY :

The Administrative Assistant provides clerical support and front office management to clinical staff and clients within the Adult Central Intake department. This is a front office desk position located within the Adult Inpatient Services for Adult Emergency Stabilization facility and will report to and function under the direction, instruction, and supervision of the program administrator.

QUALIFICATIONS :

Minimum of high school diploma or general education degree (GED). Must be able to type 35 wpm, read, write, comprehend verbal and written instructions, file alphabetically, and use office machines. Ability to communicate effectively with, provide information to, and respond to questions from employees, clients, visitors, and all outside providers.

PHYSICAL DEMANDS :

Abilities in reaching, bending, talking, fingering, sitting, carrying, standing, grasping, fine hand coordination, hearing, reading and writing, and remaining calm under stress. Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. Specific vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. Must be capable of lifting 10 pounds of dead weight alone.

WORK ENVIRONMENT :

  • General climate-controlled health care setting.
  • Most work is completed while seated at a desk using standard office equipment.
  • Interface with patients in an outpatient or acute care inpatient environment.
  • Fast-paced. Multi-tasking requires above-average time management skills. Team approach.
  • FUNCTIONAL RESPONSIBILITIES INCLUDE :

  • Complete documentation and / or data entry per program requirements.
  • Professional and courteous communication with patients, staff, and outside providers.
  • Assess initial client needs upon contact with the agency and route them appropriately.
  • Maintain organization in a fast-paced environment.
  • Maintain general knowledge of agency services available for clients.
  • Effectively manage the flow of the work area.
  • Other duties as needed per program requirements.
  • Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
  • Completes administrative functions and data entry timely and accurate.
  • CUSTOMER SERVICE RESPONSIBILITIES INCLUDE :

  • Provides exceptional customer service in all communications and interactions with staff, the general public.
  • Maintains confidentiality and remains calm under stress.
  • Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
  • Maintains and exhibits servant leadership qualities and exceeds customers’ expectations.
  • PRN

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    Admin Assistant • Tampa, FL, US

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