NEW Customer Service Specialist
TempWorks AccountBoston, MA, US30+ days ago
Job type
- Full-time
Job descriptionHigh school diploma or GED; associate’s degree preferred 2+ years in a customer service or client-facing role Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Experience with CRM software (Salesforce, HubSpot, etc.)
Job Description
Job Description
We’re seeking a professional Customer Service Specialist to support our customers via phone, email, and chat. You will act as a point of contact to handle inquiries, resolve product or service issues, and provide a positive brand experience.
Key Responsibilities :
- Respond to customer inquiries across multiple channels (phone, email, live chat)
- Resolve product or service issues with empathy and professionalism
- Maintain accurate and complete customer records in the CRM system
- Collaborate with operations and technical teams to resolve escalated cases
- Recommend solutions, product upgrades, or alternatives as needed
- Support onboarding or training for new customers
Qualifications :
Create a job alert for this search
Customer Service Specialist • Boston, MA, US
Related jobs
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 1 day ago We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 1 day ago 
Job Title : Customer Services Associate.Location : Tewksbury, MA 01876 (.Possibility for hybrid (3 days per week in office) for exceptional candidate once training period is complete.Responsible for ...Show moreLast updated: 2 days ago
Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs.
We are deeply committed to providing exceptional custome...Show moreLast updated: 2 days ago
The Customer Service Specialist plays a key role in representing the company to both existing and prospective customers.This hybrid position combines responsibilities from both customer service and...Show moreLast updated: 30+ days ago
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team.The ideal candidate will possess a strong passion for helping customers and ensuring their needs are...Show moreLast updated: 30+ days ago
We are looking for a Customer Service Specialist to join our Rexel, USA team in Mansfield, MA!.Rexel USA is one of the largest distributors of electrical products, data communication, and related s...Show moreLast updated: 2 days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
Reporting to the Lead Supervisor of the Contact Center, the Customer Resolution Specialist oversees stakeholder and executive relationships by providing responses to escalated customer complaints a...Show moreLast updated: 30+ days ago We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 1 day ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 2 days ago
A company is looking for a Customer Support Helpdesk Specialist to deliver exceptional customer experiences and provide technical support.
Key Responsibilities Develop a comprehensive understandin...Show moreLast updated: 30+ days ago
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.
Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 3 days ago Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago 
Customer Resolution Specialist.Full-time, hourly position that is eligible for overtime.This is a 100% remote role; therefore, strong reliable home internet service is required along with an effici...Show moreLast updated: 13 days ago
- Promoted
Hiring Now - Work from Home - No Experience
OCPAScituate, Massachusetts, usRemote
Part-time +1
- Promoted
Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
OCPAScituate, Massachusetts, usRemote
Part-time +1
- Promoted
Virtual Consumer Feedback Specialist
Earn HausNewton, Massachusetts, USFull-time +1
- Promoted
Flexible Online Feedback Specialist
Earn HausCentral Falls, Rhode Island, USFull-time +1
- Promoted
Customer Service Specialist
Elevait SolutionsTewksbury, MA, United StatesTemporary
Customer Service Specialist / HVAC Scheduler
Townsend EnergyDanvers, MA, USAFull-time
Quick Apply
- Promoted
Customer Service Specialist
BiofronteraWoburn, MA, USFull-time
Customer Service Specialist
Hustle Notice BizBoston, MA, USFull-time
Quick Apply
- Promoted
Customer Service Specialist
REXELMansfield, MA, USFull-time
- Promoted
Test Products from Home – $25-$45 / hr + Freebies
OCPACohasset, Massachusetts, usPart-time +1
- Promoted
Customer Resolution Team Specialist
Apidel TechnologiesCumberland, RI, USFull-time
- Promoted
Remote Consumer Feedback Specialist
Earn HausWeston, Massachusetts, USRemote
Full-time +1
- Promoted
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands
OCPAScituate, Massachusetts, usRemote
Part-time +1
- Promoted
Store Customer Service Specialist
The Sherwin-Williams CompanyNashua, NH, United StatesFull-time
- Promoted
Customer Support Specialist
VirtualVocationsDorchester, Massachusetts, United StatesFull-time
- Promoted
Work From Home
Remote JobsNorth Scituate, MARemote
Full-time
- Promoted
Work From Home Product Tester – $25-$45 / hr – No Experience Needed
OCPAScituate, Massachusetts, usRemote
Part-time +1
- Promoted
Customer Resolution Specialist
Homeworks EnergyMedford, MA, USFull-time