Client Service Coordinator - 005054
Banfield Pet HospitalRaleigh, NC, US30+ days ago
Job type
- Full-time
- Part-time
Job descriptionLeadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional : Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management Ability to multi-task Communication skills Organizational ability Problem solving skills Client service skills Intellectual ability Mathematical ability Comprehensive Medical, Dental, and Vision Insurance Generous Retirement Plans (401(k) and Roth) Best-in-Class Student Debt Relief Program (for Full-Time DVMs) Paid Time Off and Holidays Top-Tier Mental Health and Wellbeing Resources Associate Life Insurance (company-paid) & Supplemental Life Insurance Company-Paid Short- and Long-Term Disability Flexible Spending Accounts (FSA) Health Savings Account (HSA) Paid Parental Leave Continuing Education Allowance (for Eligible Positions) Back-Up Child and Elder Care & Family Support Resources Fertility and Family Building Support Digital Exercise Therapy Voluntary Protection Benefits Legal Plan Identity Protection Commuter Benefits Three Free Optimum Wellness Plans for Pets Exclusive Discounts ).
Client Service Coordinator
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
The Five Principles :
- Quality : The consumer is our boss, quality is our work and value for money is our goal.
- Responsibility : As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
- Mutuality : A mutual benefit is a shared benefit; a shared benefit will endure.
- Efficiency : We use resources to the full, waste nothing and do only what we can do best.
- Freedom : We need freedom to shape our future; we need profit to remain free.
Hiring Qualifications / Competencies :
Capabilities and Experience (Can Do) :
The pay range for this role is $15.00 - $18.69 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits :
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (
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