Accounts Receivable Specialist

Company Details

Berkley Mid-Atlantic Insurance Group is a member of W. R. Berkley Corporation, a Fortune 500 company that is listed on the New York Stock Exchange and is part of the S&P 500.

W. R. Berkley Corporation’s insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by . Best Company and A+ (Strong) by Standard & Poor’s.

Berkley’s competitive advantage lies in its long-term strategy of decentralized operations. This structure provides each Berkley business the agility of a small business and the strength and resources of a Fortune 500 organization, as well as the financial accountability and incentives to attract and retain the highest-caliber professionals.

Berkley Mid-Atlantic Insurance Group works with a small and select number of appointed agents to deliver customized coverage for our clients’ unique insurance needs.

We focus on small and middle market commercial accounts within the Service, Manufacturing, Retail, Construction, Wholesale, Finance and Real Estate industries.

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The company is an equal opportunity employer.

Responsibilities

The Accounts Receivable Specialist is responsible for performing accounting duties for a portion of BMAG's premium accounts receivable which include, but are not limited to, billing, collecting, reviewing and reconciling.

Also provides administrative support at an entry level. Enter data into accounts receivable general ledger accounts. Balance daily and month end accounts receivable to general ledger balances.

Under direction, may investigate outstanding invoices, make collection calls, negotiate payment terms, and processes liens for collections when necessary.

• Perform all of the duties of an Accounts Receivable Coordinator, as necessary or as assigned, including : data entry, review of accounts, and maintenance of Electronic Fund Transfer information-
• Respond to insured, agent, and underwriting inquiries and / or complaints either in written or oral form.
• Review and process requests for premium refunds and commission adjustments.
• Recommend payment arrangements in consultation with a supervisor and / or manager.
• Refer appropriate past due accounts to a supervisor and / or manager for possible transfer to collection agencies. Assist in monitoring and reporting on collection agency activities.
• Maintain orderly, well documented files and reports for either agency or direct bill information.
• In addition to the above, be fully capable and proficient in both Direct Bill and Agency Bill customer service.
• Review and verify customer account statements, including audits, cancellations, rescinded items and final notices. Be proficient in the requirements of any and all states.
• Review and verify the accuracy of direct bill commission statements as assigned.
• Ensure timely and accurate : collections of payments, daily reconciliations of cash, daily reviews of the Lockbox file;

setup requests for EFT / ACH transactions, and "Insufficient Funds" payments.

• Bill and review past due audits and earned premium on cancelled / expired policies. Monitor and report on premiums over 30 days past due.
• Perform timely research and resolution of any and all discrepancies between agency account current statements and BMAG's statements;

and the monthly reconciliation of differences between agencies' and BMAG's accounts.

• Communicate discrepancies and differences to agencies on a regular basis, and perform timely follow-ups.
• Monitor and report on premiums over 90 days past due, and review past due audits.
• Ensure timely and accurate collections of payments for agency bill accounts; and setup requests for EFT / ACH transactions, if applicable.

Qualifications

• High School Diploma / GED required. A minimum of 3 years related experience with Direct / Agency Billing. General knowledge of accounting concepts, finance, math, general ledgers and Excel spreadsheets.
21 days ago