Provider Relations Manager

Provider Relations Manager

Help us lead the change as a Provider Relations Manager at Wellmark! About the role : As a Provider Relations Manager on the Network Relations team, you will have accountability to develop and maintain strong, positive relationships with Wellmark's in-network health care organizations. You will be responsible for facilitating strategic initiatives that support improved quality, efficiency of care, and administrative performance by providers. You will serve as a subject matter expert and a partner to other internal departments as well. You will act as a liaison between Wellmark and providers to strategically bring new initiatives and programs to fruition. Success in this position will be measured by the ability to engage key health care organizations in programs that may be pilots or more conceptual in nature.

About you : You have strong communication skills, both verbal and written, and are skilled at taking complex information and presenting it in an easy-to-understand format to various audiences. Difficult conversations don't scare you, as you have a knack for taking on a challenging topic and presenting it to an audience in a thoughtful and well-planned manner. You are a self-starter who thrives when making connections and building relationships with others. You enjoy being a driver of process improvement and are skilled at identifying educational and / or training needs for a varied audience of providers. You are adaptable and collaborative in your approach to work. You enjoy learning and researching trends and news within the health care market to guide decisions and influence outcomes. In addition, you are a creative problem solver who enjoys looking at the full scope of an issue and finding innovative solutions.

This position will work a hybrid schedule of at least 3 days in one of Wellmark's offices, with two days remote option. Office locations : Des Moines, IA, Cedar Rapids, IA or Sioux Falls, SD. Candidates in the Des Moines area are preferred for this role. Internal Title : Network Relations Manager

Required qualifications : Bachelor's degree or direct and applicable work experience. 4+ years of experience : in health insurance, health care, or related industry experience as well as in roles focused on relationship management (e.g. physician, hospital), strategic consultation, and analysis of data / information. Ability to build and maintain relationships with colleagues and external stakeholders. Effective consultation skills, including the ability to persuade and influence key decision makers. Demonstrated ability to communicate effectively verbally and in writing, expressing complex concepts clearly and concisely with multiple levels of an organization, including external stakeholders and professional organizations. Ability to apply strong analytical, problem solving, and critical and strategic thinking to work with vendors and internal departments. Willingness to take an innovative, creative approach to solving problems and developing solutions. Self-starter motivated by the opportunity to work in fast-paced environments and driven by measurable outcomes. Ability to operate independently yet cooperatively on teams to appropriately manage priorities while maintaining positive relations. Strong organization, time management, and prioritization skills. Ability to manage multiple projects while adjusting to changing priorities and business needs. Ability to develop and maintain documentation of processes and procedures and make decisions by following established guidelines. Proficiency with Microsoft Office applications, such as Word, Excel, Outlook, PowerPoint or Access. Travel required between 20-30%. Valid Driver's license.