Job Description
Job Description
R2net - James Allen & Blue Nile is a jewelry company with a technology soul. R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry's ecosystem, including manufacturers, retailers, and consumers.
We are seeking a strategic and data-driven Senior Manager, Operations Planning & Analytics to lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at the intersection of operations, finance, and merchandising - acting as a trusted advisor to senior leadership and orchestrating the evolution of our planning capabilities in an increasingly digital landscape.
In this role, you will oversee executive-level planning deliverables, lead a high-performing analytics team, champion digital transformation initiatives, and drive the integration of AI / ML capabilities into our planning processes.
Responsibilities :
Strategic Planning & Forecasting
- Lead Demand and Inventory Fulfilment Planning within the S&OP process across departments, integrating data driven drivers and business insights into cohesive business strategies
- Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI / ML models to achieve >
85% forecast accuracy
Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategiesPartner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goalsLead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution networkManage seasonal collection planning and limited edition releases unique to luxury marketsAdvanced Analytics & Business Intelligence
Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadershipBuild and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metricsImplement predictive analytics for demand sensing, customer behavior modeling, and trend identificationLead competitive intelligence analysis and market trend monitoring to inform strategic planningDevelop pricing and promotional effectiveness models in collaboration with commercial teamsChampion data governance standards and ensure data quality across planning systemsDigital Transformation & Technology Leadership
Drive AI / ML integration into planning processes, serving as orchestrator of human-AI collaborative workflowsLead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA / Blue Yonder)Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI)Champion transition from manual Excel-based processes to integrated, cloud-based planning platformsDevelop and monitor AI model performance, ensuring continuous improvement and value realizationBuild organizational capabilities in digital tools and advanced analytics methodologiesCross-Functional Leadership & Stakeholder Management
Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendationsConsolidate inputs from planning, merchandising, finance, and operations into unified strategic narrativesFacilitate weekly S&OP meetings and monthly integrated business planning sessionsManage relationships with key technology vendors and external partnersDrive change management initiatives supporting digital transformation and process optimizationTeam Development & Organizational Capability Building
Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientistsSet clear OKRs, drive execution of high-impact projects, and foster culture of continuous learningDevelop team capabilities in AI / ML tools, statistical modeling, and advanced planning methodologiesSupport career development through mentoring, cross-training, and stretch assignmentsBuild succession planning pipeline for critical planning rolesRisk Management & Business Continuity
Develop multi-scenario contingency plans for supply chain disruptionsLead crisis response planning and execution during disruptionsImplement early warning systems for demand volatility and supply constraintsInnovation & Continuous Improvement
Identify opportunities to enhance forecast accuracy through emerging technologiesLead lean / six sigma initiatives improving planning cycle time by 20-30%Deploy strategic evolution of KPIs and performance management frameworksChampion best practice sharing across regional teams and business unitsRequirements
Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or AnalyticsMBA or relevant Master's degree preferredAPICS / ASCM certification (CPIM, CSCP) strongly preferredAdditional certifications in data science, project management (PMP), or Lean Six Sigma valued5-8+ years in operations planning, supply chain analytics, demand planning, or related functions2-3 years in leadership roles with direct report management experienceProven experience in luxury goods, premium consumer brands, or high-end retail preferredDemonstrated success in S&OP process leadership and cross-functional program managementTrack record of digital transformation initiatives and technology implementationsTechnical Competencies
Advanced Excel modeling including VBA, complex formulas, and large dataset manipulationStatistical software proficiency : R, Python, or SAS for predictive modeling preferredBI / Visualization tools : Tableau, Power BI, Looker, or similar platformsPlanning systems : Experience with SAP IBP, Anaplan, o9, JDA / Blue Yonder, or similarDatabase skills : experience with SQL, Snowflake, BigQuery, or similar preferredAI / ML understanding : Familiarity with machine learning concepts and applications in planningERP systems : SAP, Oracle, or similar enterprise systemsCore Competencies
Strategic thinking with ability to connect operational metrics to business outcomesExecutive communication skills with experience presenting to C-suite stakeholdersChange leadership driving transformation in complex, matrixed organizationsAnalytical problem-solving using data-driven approaches to complex challengesCross-cultural competency for global team collaborationComfort with ambiguity and ability to navigate shifting prioritiesCustomer-centric mindset understanding luxury consumer expectationsBenefits
At R2Net - James Allen & Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location :
Hybrid Work EnvironmentPaid Time OffMedical, Dental, Vision and Prescription Insurance401(k) Retirement Plan with Company MatchFlexible Spending Account | Health Savings AccountTuition ReimbursementEmployee DiscountParental LeaveLife InsuranceWhy Join Us?
Impact : Shape the future of operations for an iconic luxury brand at the intersection of heritage and innovationGrowth : Clear career progression path to Director and VP-level roles with succession planning supportInnovation : Lead cutting-edge AI / ML integration in a well-resourced environmentCulture : Collaborate with world-class talent in a diverse, inclusive environment valuing creativity and excellenceLocation : Work in the heart of New York City with flexible hybrid arrangementsCompensation : Competitive base salary ($) plus % bonus potentialAnnual base pay : $120,000 - $160,000. Final pay rate shall be determined and is based on experience and qualifications.
At this time, R2Net will not sponsor a new applicant for employment authorization for this position.
Additional Information : R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1