Capacity Management Specialist 3 Registered Nurse - University Hospital

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Job Title :

Capacity Management Specialist 3 Registered Nurse - University Hospital

Department :

James James Patient Flow Management

Scope of Position : The Capacity Management Specialist supports the Nurse Manager with departmental operations of the Patient Flow Management Center.

The Capacity Management Specialist interacts with the department staff, medical personnel and other team members to achieve optimal patient throughput.

The Capacity Management Specialist supports department efforts in managing Admissions, Transfers, and Discharges (ADT) for internal and external customers.

Position Summary : The Capacity Management Specialist contributes to the ongoing operations of the department and collaborates with other patient care departments / areas that impact ADT performance.

Receives transfer requests from referring facilities and coordinates patient transfer to our facility using excellent customer service skills with all callers.

Facilitates all communication between referring and receiving hospitals / physicians in a professional and effective manner.

Enters information into the database, as it occurs, for creation of real time data with a high degree of accuracy. Documents all required information pertaining to the patient transfer process accurately and thoroughly.

Applies approved clinical criteria to evaluate appropriateness of transfer and level of care.

Maintains knowledge base of processes and systems by attending meetings and reviewing training materials and identifies, addresses, and works to resolve system problems impacting transfers.

Escalates issues as appropriate to management.

Explore our extensive benefits

Work-life : Flexible and remote work arrangement opportunities where applicable, childcare program, and access to educational, athletic and cultural events.

Retirement : State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.

Health : Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.

Time off : Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.

Financial : Tuition assistance for employees and their dependents, adoption assistance and discounts with preferred vendors and university partners.

Wellness : Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.