Collections / Account Representative

Job Title

Manage customer account assignments ranging from medium to complex. Run and format daily queries using company-specific software / applications to track productivity and reports. Create and maintain account balance spreadsheets with specialized reporting parameters. Act as a liaison between assigned customers and internal departments to resolve billing issues and process conflicts. Discuss invoice discrepancies or errors with billing and operations teams to develop corrective action plans. Ensure all work performed on customer accounts is documented daily and updated in the financial system for management review.

Skills : Email, Excel pivot tables, Invoicing, Administration, Customer Service, Oracle, Logistics

Qualifications :

• Email communication experience
• Strong customer service experience
• Excel pivot tables and v look ups is preferred
• 1-2 years of experience with collections
• Experience within Logistics

Pay and Benefits : The pay range for this position is $25.00 - $25.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type : This is a hybrid position in Tinley Park, IL. Application Deadline : This position is anticipated to close on Nov 3, 2025.

About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.