Academic Coach
Brief Description of Duties
The incumbent functions as Academic Coach in the Office of Student Success and reports to the Director of Student Success.
The Academic Coach will intrusively advise, and support identified student cohorts, and / or caseloads in their course of study.
In addition, the role incumbent will plan, coordinate, monitor and follow-up regarding tutoring, probation support and the satisfactory appeals (SAP).
Achieve quantitative targets for retention, student success, and providing monthly data analytics reports on the assigned cohort.
This role is critical in improving academic achievement and overall student success and is required to meet weekly / biweekly basis to support students.
Work with staff and faculty on a regular basis to provide quality support and advisement to assigned student cohorts.
Essential Duties and Responsibilities
- Provide transfer advising, coaching and guidance to students in the following areas via their respective caseloads or cohorts : academic programs, time management, study skills, and academic technologies.
- Monitor and meet with various student populations and programs such as but not limited to : Probation students, FTIC Cohorts, DC-UP Scholarship Cohort, Transfer, and transitioning students.
- Collaborate with on-campus departments to assure students receive support they need related to financial aid, orientation, academic advising, and tutoring, and career counseling and other support programing.
Serve as a liaison to academic departments, committees, and community organizations as director by the supervisor.
- Provide proactive outreach to at-risk students based on predictive analytics and risk factors.
- Develop, implement, coordinate, and track intervention strategies that enhance student success, as well provide qualitative and quantitative reports.
- Identify issues, build success plans to overcome obstacles, leverage resources for meeting goals, and ensure student accountability.
- Guide students in effectively navigating school processes to ensure that they meet key deadlines.
- Teach courses in the Student Success curriculum (Incumbent must possess a master’s degree and demonstrate instructional competency)
Other Duties
- Develops tools to tracks student success, engagement, and retention (student success plans). Compiles and presents findings to the Director of Student Success or his / her designee.
- Plans and engages students regarding student success activities such as but not limited to workshops, campaigns, and other support activities.
- Researches and secures educational resources that provide educational support.
- Assists with academic advising duties during registration and orientation.
- Performs other duties as assigned.
Minimum Job Requirements
- Master’s degree in Education, Public Administration, Sociology or related field preferred.
- Bachelor’s degree and at least two years of experience with emphasis on academic advising, student success, and retention.
- Background in student support services preferred.
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