Associate Director, DSNP Encounter Submissions

Associate Director, Business Intelligence

Become a part of our caring community and help us put health first. The Associate Director, Business Intelligence solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Associate Director, DSNP Encounter Data management will identify and analyze inventory and will ensure encounter submissions meet or exceed all compliance standards via analysis of data, and develop tools to enhance the encounter acceptance rates. This role will work on strategic initiatives and will need to solve problems of diverse scope and complexity ranging from moderate to substantial. This role will utilize various tools, technologies, applications, and data resources. The role will lead a team of up to approx. 7-9 direct associates.

Key Responsibilities include :

• Lead and develop a team focused on strategic understanding encounter workflow, execute inventory management of encounters submissions & deliver key performance indicators.
• Implement new DSNP states for encounter submissions including policy and procedures and key performance indicators.
• Champion increased operational efficiency by driving process improvements.
• Build strong relationships and influence across all levels of the organization, from frontline to executive leadership.

Use your skills to make an impact

Required Qualifications :

Preferred Qualifications :

Additional Information :

Work-At-Home Requirements :

Scheduled Weekly Hours 40

Pay Range : $129,300 - $177,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits : Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family.

Application Deadline : 12-18-2025

About us : Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it.

Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services.