Manager of Billing and Revenue Cycle Management - Hybrid Remote

Pay Grade :  M8, M9

POSITION SUMMARY

The Manager of Billing and Revenue Cycle Management is responsible for overseeing the complete billing cycle for the Hoosier?s members, ensuring accuracy, timeliness, and compliance with regulatory requirements. This role provides leadership in managing billing processes from meter data readiness through final invoicing, while also driving continuous improvement, efficiency, and transparency in member billing. The Manager serves as the central point of accountability for billing performance, process governance, and member satisfaction.

DUTIES AND RESPONSIBILITIES

Billing Operations

• Manage the end-to-end billing process, ensuring accurate and timely billing for all cooperative members.
• Monitor billing cycle performance, resolve errors, and identify opportunities to automate and streamline processes.
• Maintain compliance with cooperative policies, regulatory requirements, and industry standards.

Process Governance

Technology and Data Management

Performance Management and Reporting

Member and Stakeholder Engagement

JOB SPECIFICATIONS

Education :

Experience :

Skills and Abilities :

Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.