Banquet Manager
Main Duties
- Ensure proper sequence of service for events.
- Supervise set up of banquet space to ensure timely and accurate room sets and ensure service staff is prepared and organized, and delivers high standards of service.
- Review event orders with clients; respond quickly to last minute changes; answer questions to customers’ satisfaction; review guest check with client after function and obtain signatures.
- Schedule staff consistent with volume of business and needs.
- Working knowledge of all areas of catering, food, beverage, coffee breaks, convention set-up, scheduling and payroll.
- Responsible for maintaining labor costs within established goals.
Requirements
- A minimum of 3 years of experience in a fast paced and professional environment
- Previous experience as a floor manager, captain server or supervisor in a food forward and high volume environment
- Proven success of champion of the culture, facilitating excellent communication and engagement
- Team focused with an understanding of the bigger picture and how you can contribute
- Able to effectively manage different stakeholders and be persuasive
- Previous experience in a union environment is preferred
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