Dispatcher (San Antonio)
San Antonio, TX, US, 78249
Texas Materials - Central Texas Area
Job ID : 498587
Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in Texas.
Our focus is to provide quality products and reliable customer service with a safety-first mindset. We consider our employees our greatest strength and we make it our priority to invest in their development and well-being.
When you work for Texas Materials, you are helping to support and build the infrastructure of Texas.
Dispatcher - San Antonio, TX
Summary :
The Dispatcher / Scheduler will be responsible for providing on-time delivery service to aggregate, asphalt and construction customers in a detailed, timely and professional manner.
This role will involve the solicitation of and management of contract trucks. This position requires the employee to perform a wide variety of Customer Service functions including, but not limited to, the following :
Main Objectives :
- Compile daily trucking demands from all stakeholders
- Solicit contract haulers to ensure demand is being met
- Communicate accurate addresses and delivery instructions to drivers
- Utilize dispatching software and GPS tracking to ensure trucking is being efficiently utilized
- Utilize software to clock in and out trucks to ensure accurate billing
- Monitor internal and external jobs to ensure demands are met while maintaining efficiency
- Communicate with truck owners / operators about re-tasking as needed
- Calculate and communicate haul rates
- Notify customers in advance of late deliveries or delays in service
- Keep the Customer Service / Dispatch Manager and Sales Department informed of problems or concerns throughout the day that may require their knowledge or attention
- Other duties and responsibilities as assigned
- Reliable attendance is required
- This position is considered "Safety Sensitive"
Who you are :
- High School Diploma
- Prefer 2 years of dispatch experience
- Ability to interact and clearly communicate with internal and external personnel, customers and supporting agencies.
- Detail-oriented
- Strong interpersonal, analytical and computer skills.
- Proactive, self-motivated, organized and team focused
- Ability to be flexible
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH / Texas Materials Offers You
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
- Competitive base pay
- Medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
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