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Managing Director, Custom Prog

Harvard University
Boston , MA, USA
Full-time

With oversight for custom portfolio of programs, leads the team that includes business development, operations, and portfolio directors who manage programs through their entire life cycle.

Ensures the success of individual team members, programs, and the custom portfolio overall.

  • Thoughtfully recruits, develops, and retains a high-performing and collaborative team.
  • Trusted thought partner and member of senior leadership team. Works to shape and implement a growth strategy for the diverse program portfolio that is well-aligned with school priorities and maximizes : faculty development, educational impact for sponsoring organizations / participants, and financial contribution.

Weighs opportunity costs and resource implications associated with decisions. Identifies and shares best practices.

  • Has P&L responsibility for the portfolio; routinely contributes to dashboards, goal setting and budget material. Prepares clear executive summaries and decks.
  • Partners with key constituencies and stakeholders including fellow portfolio heads, Executive Education (ExEd) departments, and partners around the school.

Develops relationships to manage enrollment and understand the needs of our clients (global executives and organizations).

  • Reviews program metrics and performance (individual and holistically across the portfolio) with an eye towards keeping the portfolio healthy and balanced.
  • Assesses and anticipates evolving custom program design needs, including where digital content and virtual solutions (synchronous and asynchronous) multi-media, and other technological solutions fit into offerings to enhance the program and participant experience.

Monitors competitive offerings, and shapes portfolio based on client and market insights.

  • Develops comprehensive knowledge of School's existing intellectual capital and teaching and learning models; ensures ongoing systematic understanding of new content and methodologies.
  • Leads business development efforts through the implementation of a model that identifies and qualifies opportunities that ultimately lead to new client acquisition.

Collaborates with internal sales teams to support and grow client engagements.

  • Partner with and support HBS faculty and senior executives at client organizations to design and deliver educational experiences that are of the highest caliber and consistent with the mission, values, and reputation of the Harvard Business School.
  • Performs other duties as required.
  • 17 days ago
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