Senior Account Manager, Foodservice

Job Description

Job Description

Hi, we're Nuts.com!

Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit, chocolate and more! We planted our roots in Newark, New Jersey during the Great Depression, selling premium nuts on Mulberry Street's open-air market. We've come quite a long way since then, taking our multi-generational family business online in 1999. Even after 96 years, we continue to pride ourselves in expertly sourcing the highest quality foods and treating our customers like family.

What's our team like? We're driven, collaborative and entrepreneurial. Energy and passion power our business and we look for candidates who share in that excitement to help us continue to build something special.

The role

As an Account Manager at Nuts.com, you'll own and operate within the Foodservice channel—managing both new and existing business with strategic focus and clear guardrails. This is not a traditional outbound role; instead, you'll act as a channel expert, responsible for deepening customer relationships, executing targeted outreach, and maximizing performance across your assigned vertical.

With support from leadership, you'll work from an aligned outreach strategy and customer segmentation model, allowing you to focus on where we can win and walk away where we can't. You'll be measured not just on new business, but on your ability to grow, retain, and protect the margin of your overall portfolio.

What You'll Do

• Own and manage a defined portfolio of Foodservice accounts, with accountability for growth, retention, and profitability.
• Deepen customer relationships by executing tailored outreach, driving reorder cadence, upsells, and long-term loyalty.
• Collaborate with Sales Leadership to refine channel strategy, customer segmentation, and whitespace opportunities.
• Partner with cross-functional teams—BDRs, Finance, Ops, Merchandising, CX, and Food Safety—to deliver seamless, high-quality experiences.
• Maintain accurate CRM documentation while surfacing customer insights, trends, and opportunities.
• Demonstrate sound judgment in pursuing high-margin, strategic opportunities and walking away from misaligned ones.
• Regularly report on account performance, blockers, and pipeline health in team meetings.

What You'll Bring

What we offer :

EEO STATEMENT

Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at people@nuts.com.