AI Community Manager Job at Prophecy in San Francisco

AI Community Manager

Prophecy is the data copilot company. Fortune 500 enterprises - including the largest institutions in banking, insurance, healthcare & life sciences, and technology - rely on Prophecy Data Transformation Copilot to accelerate AI and analytics by delivering data that is clean, trusted, and timely. Prophecy enables all data users and makes them productive by helping develop, deploy, and observe data pipelines on cloud data platforms. Organizations trust Prophecy for the most demanding workloads, including tens of thousands of data pipelines that deliver massive volumes of data for AI and analytics.

Prophecy is backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase.

The AI Data Prep and Analysis Platform is an AI-native product that lets analysts go from messy data to insights in minutes. After winning with an enterprise-sales motion, we're adding a self-serve, product-led-growth (PLG) channel. As development for data, we're adjacent to AI code editors such as Cursor and Windsurf.

Our PLG motion depends on an engaged, self-supporting community of data analysts who teachand inspireeach other. You'll own every touch-point where that community lives (Slack, Gainsight PX in-app Guides, regional meetups) and turn "first-time tinkerers" into vocal champions.

You Will (Optional)

• Grow & moderate the community. Setup and own Slack / Discord, Gainsight PX forums, and social groups; draw more Prophecy participants and rapidly respond to community conversation. Identify and selectively engage with other communities for awareness, collaboration, etc.
• Drive content & events. Publish Q&A threads, office-hour AMAs, and monthly community webinars; co-host meetups in US & India.
• Launch a Champion program. Identify power users, award badges, perks, and early-access betas; spotlight their success stories.
• Enable self-serve success. Curate FAQs, template galleries, and in-app walkthroughs with Gainsight PX.
• Close the feedback loop. Aggregate bugs, feature requests, and sentiment; file Jira tickets and update users when shipped.

Ideally You Would Have (Requirements)

Benefits and Perks

Our Commitment to Merit and Inclusion

At Prophecy, we hire for merit and foster an inclusive culture where people from diverse backgrounds can excel and do their best work. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and any other protected characteristics under applicable laws.

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