Nordic Speaking Customer Service for Banking industry

Nordic Speaking Customer Service

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in various countries, is excited to announce an opening for a Nordic Speaking Customer Service role in the banking industry. We pride ourselves on matching the best candidates with the right employers, focusing on industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that our candidates find their dream job abroad, supported every step of the way by our dedicated team. As part of this exciting opportunity, you will be joining a dynamic team where you can utilize your Nordic language skills in a customer service capacity, providing vital support to clients in the banking sector. This position requires an individual who is not only fluent in Nordic languages but also has a passion for delivering exceptional customer service. If you are looking to elevate your career in an international setting and thrive in a fast-paced environment, we would love to hear from you.

Responsibilities

• Provide excellent customer service to clients in Nordic languages via phone, email, and chat.
• Assist customers with inquiries related to banking products and services.
• Resolve customer issues efficiently and effectively while maintaining a high level of satisfaction.
• Document and record customer interactions and transactions in the system accurately.
• Collaborate with team members and other departments to enhance the customer experience.
• Stay updated on products, services, and promotions to provide accurate information.
• Participate in training programs to continuously improve product knowledge and service skills.