Director of Product Operations Elsevier Clinical Solutions

Director of Product Operations Elsevier Clinical Solutions

Clinical Solutions is positioned to help our customers achieve success. We use evidence-based content to deliver better outcomes for patients across a complex care continuum and diverse spectrum of care for providers and patients. We offer solutions and services that help customers utilize and integrate content. Working to improve professional practice, reduce care variability and engage patients. Promoting a culture of quality, safety and satisfaction. Optimizing care delivery, patient experience and financial outcomes.

About the Role

Elsevier is seeking a Director of Product Operations to lead the Product Excellence team within Clinical Solutions Business. This is a strategic leadership role focused on empowering product execution, scaling operational effectiveness, and driving excellence across the product organization. You will serve as a key partner to Product leadership, helping shape how we plan, build, and deliver products. This role blends strategic thinking with practical executiondriving alignment, enabling transformation, and embedding best practices that elevate how product teams operate. We're looking for a high-capacity leader who can manage multiple complex initiatives, prioritize effectively, and thrive in a fast-paced, matrixed environment.

Responsibilities

Strategic Leadership & Operational Excellence

• Partnering with the SVP of Product to define and execute strategic initiatives across Clinical Solutions.
• Partnering with Product and Engineering leadership to design, refine, and evolve the Clinical Solutions operating model, ensuring clarity in roles, decision-making structures, and execution rhythms.
• Identifying and prioritize opportunities to enhance product development effectiveness, efficiency, and team performance.
• Leading organizational change initiatives that embed best practices, modern methodologies, and operational frameworks.
• Driving continuous improvement by integrating emerging technologiesincluding AI, analytics, and automationto accelerate product delivery.
• Overseeing the Beta Management program, ensuring customer feedback is systematically captured and applied to product evolution.
• Maintaining and optimize the systems, processes, and tools that support product planning, delivery, and measurement.

Team Leadership

Cross-Functional Collaboration & Stakeholder Management

Process & Performance Management

Requirements

Have 710+ years of product management or product operations experience, including 5+ years in a leadership capacity. Display a proven track record of leading cross-functional initiatives and operational transformation in complex organizations. Have a deep understanding of modern product management practices, frameworks, and lifecycle models. Have exceptional strategic thinking and analytical problem-solving abilities. Display exceptional organizational and prioritization skills, with the capacity to manage multiple high-impact initiatives concurrently. Have excellent communication skills, with the ability to translate complex concepts for executive and cross-functional audiences. Demonstrated ability to influence and drive alignment among senior stakeholders.

Valued Requirements

Have a background in product operations or business operations within enterprise SaaS or high-growth technology organizations. Experience implementing organizational change and operating model improvements. Have proficiency with tools such as Aha!, Jira, and analytics platforms. Experience leading geographically distributed teams in a matrixed environment. Are familiar with applying AI and automation to enhance operational workflows.

Compensation and Benefits

U.S. National Base Pay Range : $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week :

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