Receptionist

Overview

Job Title : Bilingual Ambassador / Receptionist

Location : Oklahoma City, OK

Position Type : Full-Time

Shift : 1130am to 8pm, Monday - Friday ( Saturday overtime rotation every 10 weeks )

Pay Rate : $15.91 / hr.

Duties and Responsibilities :

• Answer incoming calls, screen, and direct them to the appropriate recipients.
• Take accurate messages and relay them promptly to the intended recipients.
• Provide accurate and courteous information to callers regarding services, appointments, and general inquiries.
• Greet all individuals entering the organization in a friendly and professional manner.
• Direct visitors to their designated destinations within the facility.
• Handle inquiries from the public and customers with patience and efficiency.
• Provide general administrative and clerical support as needed.
• Prepare letters, documents, and reports as assigned.
• Maintain reception area cleanliness and organization.
• Perform other duties as assigned by the Front Desk Supervisor.

Required Qualifications :

• High school diploma or equivalent.
• Proficiency in administrative and clerical procedures.
• Knowledge of customer service principles and practices.
• Typing speed of at least 60 words per minute.
• Bilingual proficiency in English and Spanish.
• Proficient in Microsoft Office, particularly Excel and Word.
• Familiarity with office equipment and systems.
• Ability to perform physical tasks such as sitting, standing, bending, and lifting up to medium weights.
• Willingness to work in a hospital environment with exposure to sick patients or visitors.

Other Qualifications :

• Ability to respond to emergencies at the facility as directed.
• Willingness to contribute ideas for continuous quality improvement.
• Excellent verbal and written communication skills.
• Professional personal presentation.
• Strong customer service orientation.am
• Ability to prioritize tasks and manage time effectively.
• Attention to detail and accuracy in work.
• Initiative, reliability, and stress tolerance.

ABM Healthcare Support Services Required Testing :

• 10-panel drug screen for controlled substances.
• Physical examination to ensure ability to lift up to 50 pounds.
• MMR titer.
• Hepatitis B vaccine series or signed declination.
• Flu shot (October 1 through April 30).
• PPD skin test (2-step).
• History of chicken pox or Varicella vaccines shot.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

https : / / www.abm.com / wp-content / uploads / 2023 / 11 / 2024-Recruitment-Frontline-11.6.23.pdf

https : / / www.abm.com / wp-content / uploads / 2023 / 11 / 2024-Recruitment-Frontline-Spanish-11.6.23.pdf

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.