Talent.com
Customer Delivery Advocate
Customer Delivery AdvocateCarvana • Las Vegas, NV
Customer Delivery Advocate

Customer Delivery Advocate

Carvana • Las Vegas, NV
30+ days ago
Job type
  • Full-time
Job description

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?

Shift Requirement : The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $19 / hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe :

  • Pay Range : $19-$21 hourly
  • Starting Pay : $19 / hr
  • At 3 Months : $19.50 / hr
  • At 6 Months :   $20 / hr

In your first year, you can progress from $19 / hr to $21 / hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.

Benefits + Perks :

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you :

  • Compensation : Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
  • Fast Track Advancement Opportunities : Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
  • Health & Wellness : 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
  • Time Off & Work-Life Balance : Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Education Support :   We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
  • Equity : Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
  • Professional Development : Extensive internal growth and professional development opportunities
  • And more!
  • About the Role :

    We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to :

  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
  • Frequently load / unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here : State Notary Requirements .
  • Candidates must be able to satisfy state-specific requirements related to access DMV / title and registration systems.
  • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
  • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
  • General qualifications and requirements

  • Ability to perform physically demanding tasks like detailing vehicles and loading / unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement / extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
  • Ability to walk / stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
  • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
  • Create a job alert for this search

    Customer Advocate • Las Vegas, NV

    Related jobs
    Consumer Product Feedback Participant - High Compensation - High Earning Potential (Hiring Immediately)

    Consumer Product Feedback Participant - High Compensation - High Earning Potential (Hiring Immediately)

    Maxion Research • Henderson, Nevada, US
    Part-time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Teammate

    Customer Service Teammate

    GO Car Wash • Las Vegas, NV, US
    Full-time
    GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!.At GO Car Wash, we're...Show more
    Last updated: 30+ days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Henderson, Nevada
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago
    Service Advisor

    Service Advisor

    Nevada Staffing • Henderson, NV, US
    Full-time
    Henderson Hyundai Service Advisor.At Henderson Hyundai, we don't just offer a jobwe build careers.We are a close-knit team dedicated to helping each other grow, excel, and achieve success.As a part...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDash • Las Vegas, NV, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 30+ days ago • Promoted
    Contract Delivery Driver

    Contract Delivery Driver

    Act Fast Delivery • Las Vegas, NV, US
    Full-time
    Local contract medical delivery driver- 1099 Independent Contractor position.Looking for motivated, common sense drivers to deliver packages in their own economical vehicle.Ideal opportunity for st...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Care Associate

    Remote Customer Care Associate

    TurboTax • Las Vegas, NV, United States
    Remote
    Full-time
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday4.Earn an additiona...Show more
    Last updated: 8 hours ago • Promoted • New!
    Customer Service Associate

    Customer Service Associate

    Savers / Value Village • Las Vegas, NV, US
    Full-time +1
    Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show more
    Last updated: 30+ days ago
    Customer Success Manager

    Customer Success Manager

    RingCentral, Inc • Las Vegas, NV, United States
    Full-time
    Candidate must reside in MST or PST state •.It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role.Firs...Show more
    Last updated: 6 days ago • Promoted
    Patient Care Advocate

    Patient Care Advocate

    Serenity Mental Health Centers • Henderson, NV, US
    Full-time
    Quick Apply
    Want to Make a Difference for Others Through Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign.Serenity Healthca...Show more
    Last updated: 30+ days ago
    Service Delivery Assistant (Remote)

    Service Delivery Assistant (Remote)

    Scale AI • Las Vegas, Nevada, United States
    Remote
    Full-time
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...Show more
    Last updated: 4 hours ago • Promoted • New!
    Patient Financial Advocate

    Patient Financial Advocate

    Firstsource • Las Vegas, Nevada, United States
    Full-time
    Location : ONSITE at a Medical Facility in Las Vegas, NV.Hours : Monday - Friday 8 : 00am-4 : 30pm.Join our team and make a difference!. The Patient Financial Advocate is responsible for screening patient...Show more
    Last updated: 30+ days ago • Promoted
    Automotive Service Advisor

    Automotive Service Advisor

    Jomsom Staffing Services Nevada • Las Vegas, NV, US
    Full-time +2
    Our client is expanding their team and is seeking an automotive service advisor.This position is onsite in the Enterprise area of Las Vegas, NV, and is a full-time, temp-to-perm opportunity.Upon su...Show more
    Last updated: 15 days ago • Promoted
    Cardiology Resident Pathway

    Cardiology Resident Pathway

    Optum • Las Vegas, NV, US
    Full-time
    Southwest Medical, part of the Optum family of businesses, is seeking a.As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone....Show more
    Last updated: 1 day ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Rebel Convenience Stores • Las Vegas, Nevada, United States, 89169
    Full-time
    Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates t...Show more
    Last updated: 30+ days ago
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    Relativity • Las Vegas, NV, United States
    Full-time
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Consultant

    Customer Care Consultant

    Jushi • Las Vegas, Nevada, United States, 89101
    Full-time
    Want to make a meaningful difference in people’s lives while earning a competitive salary? At Jushi Holdings Inc.CSE : JUSH) (OTCQX : JUSHF), we are shaping the future of the cannabis industry, the f...Show more
    Last updated: 30+ days ago
    Associate VP of Field Service Delivery

    Associate VP of Field Service Delivery

    Cennox • Henderson, NV, US
    Full-time
    Quick Apply
    APPLY HERE TO JOIN THE CENNOX FAMILY!.ASSOCIATE VP OF FIELD SERVICE DELIVERY NEEDED!.Cennox is looking for an Associate Vice President of Field Service Delivery to join our team as a senior le...Show more
    Last updated: 30+ days ago