HVAC Service Coordinator

Job Description

Job Description

Description :

At DOC Services, we’ve been providing trusted facility solutions for over 35 years. From HVAC systems to commercial equipment maintenance, we’re proud to keep businesses running smoothly. As our team continues to grow, we’re looking for a detail-oriented and customer-focused HVAC Service Coordinator to join our HVAC Department.

What You’ll Do :

As an HVAC Service Coordinator, you’ll be the key connection between our customers, technicians, and internal team. You’ll manage the scheduling of service work orders, coordinate technician routes, and ensure repairs and projects are completed efficiently. This role is perfect for someone who enjoys problem-solving, multitasking, and providing excellent customer service in a fast-paced environment.

Essential Functions :

• Scheduling service work orders and routing technicians to customer sites
• Preparing accurate proposals and submitting them for customer approval
• Tracking and updating service calls and customer records
• Assisting with quoting, part procurement, and dispatching
• Troubleshooting and resolving customer inquiries with professionalism
• Collaborating with internal teams to ensure timely, quality service delivery

Qualifications :

Benefits :

If you’re ready to build your career in a company where your work makes a difference every day, we’d love to hear from you.

DOC Services Inc. is an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Requirements :