ServiceNow Program Management Leader

ServiceNow Program Management Leader

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination : Progress.

As a ServiceNow program management leader in the Enterprise Resource and Project Management Organization, you'll direct a program team of over 40 members, including five IT project managers. You'll spearhead a multi-year initiative to position the business for the future by enabling advanced automation, providing robust data governance, and integrating AI-powered solutions within the Enterprise Technology Solutions platform. In this role, you'll advance Progressive's Service Management capabilities by building them from the ground up with a forward-looking design. You'll also create a modern, scalable framework that drives faster integration across business units, accelerates the adoption of innovative features, and delivers enterprise-wide improvements in service delivery and operational efficiency.

This is a remote position.

Must-Have Qualifications

• Minimum seven years of work experience managing professionals, technologies, architecture, or project delivery
• OR Bachelor's degree or higher in an Information Technology or Business discipline or related field of study (e.g., Computer Science, Business Management) and a minimum of four years of work experience leading or managing professionals, technologies, architecture, or project delivery.

Preferred Skills

Compensation

Benefits

Energage recognizes Progressive as a 2025 Top Workplace for : Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Sponsorship for work authorization for foreign national candidates is not available for this position.