Production Trainer

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

And you can maximize your work-life balance and flexibility through our .

Job Description

Position Purpose

The Repair Operator Trainer is responsible for the full onboarding and training of all Repair Operators Trainer will ensure proper repair technique is being followed for safety, quality and all local and company-wide processes and procedures.

Works closely with leadership to identify opportunities for ongoing training of existing and new processes.

Major / Key Accountabilities

• Must be well-versed in the Repair Technique and Inspection Criteria in order to provide accurate guidance and instruction.
• Leverages existing policies and procedures to provide hands-on training for the repair operation, responsible for guiding, and coaching repair operators on proper repair techniques and processes, serving as a peer leader to others.
• Support plant supervision to ensure compliance to established policies.
• Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
• Ensure compliance through teamwork for all applicable Standard Operating Procedures as established in the Process Control Plan and Repair Technique.
• Conducts the training of new production employees.
• Continuously evaluates trainees’ progress and delivers feedback to plant leadership, shift and operations supervisors.
• Partners with plant leadership, supervisors, and HR to identify onboarding and training process improvements.

Measures

• BIFR
• Productivity / throughput (RPH, CPH)
• Production yield
• Customer rejections
• Repair Technique audit
• Inventory reconciliation
• Quality Audit

Scope

• 1 location
• 0 direct reports
• 20 - 40 indirect reports

Authority / Decision Making

Works in cooperation with and under the guidance of Shift Lead and Operation Supervisor

Challenges

• Working semi-independently
• Balance of rapport and respect
• Provides hands-on leadership on production floor

Key contacts

Internal External

• Shift Lead, Safety Lead, Quality Lead
• Operation Supervisor
• Plant Manager

Qualifications

• High School Diploma required, associate degree in business or educational training is preferred
• Proven experience of working within Production, Operations or Factory environment as an Area Trainer or equivalent
• Certified repair operator (internal requirement)
• Demonstrated upper tier performance in both quality and productivity
• Strong inter-personal skills; demonstrated ability to give effective instruction

Experience

• Ability to facilitate training in small to large groups is required
• Ability to interface with Automated Systems and training databases is required
• Strong written & verbal communication skills are required
• Proficient in Microsoft Office (Word, Excel, and PowerPoint)
• Ability to lift up to 50 pounds and capable of standing for long periods of time, intermittent stooping / bending, pushing / pulling, reaching above shoulder, and repetitively rotating hand / wrist / forearm with or without accommodation.
• Ability to work independently and in a team environment
• Ability to work a flexible schedule as needed
• Ability to understand plant KPIs (production, quality, safety, and our processes)
• Flexibility to adjust training techniques according to individual learning abilities
• Basic working knowledge of Health and Safety policies and procedures
• Prior experience in a leadership role is strongly preferred
• Strong customer focus
• Tenured repair operator
• Fully trained in Repair Techniques and Inspection Criteria

Skills and Knowledge

• Repair Technique
• Inspection Criteria
• Applicable audits (pallets and methods)
• Knowledge of various types of hand tools, and / or heavy duty machinery.
• Quick hands, attention to detail and a commitment to safety and quality.
• Ability to multi-task in a time sensitive environment.
• Self-motivated, results driven, and a competitive team player.
• Ability to quickly discern pallet type, such as size and grade.
• Demonstrated ability to follow directions, understand job specs, and inspect finished product for quality.

Languages

Required English

Desirable Spanish

Preferred Education

High School

Preferred Level of Work Experience

3 - 5 years

Remote Type

Not Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.