Sales Operations Analyst

This is a hybrid position. We offer a flexible working policy that supports the health and well-being of our iManage employees.

As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance.

Please reach out to learn more.

Being a Sales Operations Analyst at iManage Means

You are ready to join a global team and impact the way we analyze and leverage data to best support and expand our customer base.

You will leverage your strong analytical skills to organize, extract and present data from our current systems to best inform our sales strategy and provide increased visibility into our customer portfolio and lead landscape.

Over time, you will help identify more strategic insights as to how we can use data and improve reporting processes to support seller effectiveness.

You will have a significant opportunity to build skills that will help propel your career within a growing team.

Our Sales Operations Manager says it best : The work you are doing will be highly valued within a growing team that is prioritized to evolve within the organization.

You are joining a team of difference makers within iManage, and you will use your passion for data to help us as we continue to create better insights for the organization .

iM Responsible For...

• Performing data clean-up, field mapping and workflow analysis for the enhanced data integrity and optimization.
• Producing standardized sales reporting and analysis, on both regularly scheduled and ad hoc cycles.
• General Salesforce administration in support of process and platform optimization..
• Leading system integration efforts to develop cohesive tech stack in support of sales.
• Processing ownership and evaluation for workstreams supporting the sales teams and sales cycles.
• Supporting request review and resolution based on inquiries coming from sales teams, or other departments within the organization.
• Collaborating with functional roles within the Sales Ops team, to include Sales Enablement and broader sales support efforts.
• Partnering with the Business Development team on reporting and process optimization.
• Collaborating with the Finance team on data and processes impacting sales bookings and revenue recognition.
• Creating enhancements to existing Salesforce dashboards for improved visibility and decision-support for Sales Leadership.
• Reviewing Salesforce data to enforce user discipline and consistent opportunity management.

iM Qualified Because I Have

• 3+ years of experience in Sales Operations or Finance and a demonstrated proficiency of Excel and data analytics.
• The confidence and ability to form strong relationships with stakeholders across a global organization, both within and outside of the sales team.
• Strong presentation and communication skills, and the ability to take complex technical concepts and translate them for a non-technical audience.
• Experience with systems and tools such as Salesforce, Clari, PowerBI and Outreach.
• Knowledge and experience working with Python (or R) for data analytics.
• Expertise developing customizations for Salesforce.
• Willingness to take on new challenges.
• The ability to learn to use new technologies with minimal guidance as the role’s tech-stack shifts to meet evolving needs.

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications.

At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves.

We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!

iM Getting To

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
• Have flexible work hours that allow me to balance my me time’ with my work commitments.
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.
• Own my career path with our internal development framework. Ask us more about this!
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
• Join an innovative, industry leading SaaS company that is continuing to grow & scale!

iManage Is Supporting Me By...

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health / Vision / Dental / Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.
27 days ago