Resource Center Specialist

Job Description

Job Description

The Resource Center Specialist is responsible for supporting all aspects of the printing process of our customer sites. This includes preparing and producing high-quality printed materials, maintaining and operating printing equipment, ensuring efficient workflow, and collaborating with various departments to meet their printing needs. This also includes general customer service and administrative duties for our customers. This position will be trained on all customer sites and will float to these sites, as needed. When not needing to float, the position will report to our Main Office in Indianapolis (6430 E. 75th Street, Indianapolis, IN 46250). Monday-Friday, hours fall between 7 : 30 a.m.-5 : 00 p.m. (dependent on coverage needs). No evenings or weekends!

Benefits

At Van Ausdall & Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits :

• Generous PTO
• 7 paid holidays + 1 personal holiday of your choosing
• Weekly Employee Engagement Activities
• Paid volunteer time
• Monthly Fitness Reimbursement
• Tip Lead / Business Referral Program
• Medical, Dental & Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA)

What You Have

What You'll Do

Production Center :

White Glove Service :

a. Front Desk support

b. Answering phones and managing email

c. Greeting guests & customers

d. Handling scanning projects

e. Mail Services, including processing, pick-up and delivery

f. Using production equipment to create booklets, documents, and other services as requested

What You'll Bring to the Role

About VAF

Van Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet / ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.

At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process.

Ready to take your career to the next level? Apply today and join a team that’s redefining technology solutions for the modern workplace.