Director of Operations

The Backal Hospitality Group is seeking a motivated individual to join our team of hospitality professionals as Director of Operations for new locations located in South San Francisco.

This position will work under the direction of the Chief Operating Officer and will provide direct support in the California operations inclusive of quality control, management development, strategic planning, employee engagement, training and development, conflict resolution, financial acumen and labor control. With the diverse collection of venues this role will empower you to establish transformative initiatives, refine processes and succeed in operational excellence.

A successful candidate will be a strategic and analytical thinker with a passion for food and beverage and in transforming venue operations into a seamless high performing environment. The ability to be a visionary strategist who elevates guest experiences while driving operational success will be essential in producing operational efficiency.

A minimum of 5 years of management experience in food and beverage operations within in a multi-unit restaurant or hospitality environment, proven leadership skills with a passion for mentoring and developing high performing teams, excellent communication and organizational skills and working knowledge of Toast, inventory systems and data analysis tools.

Compensation for this role is $125,000.

Our Vision :

Backal Hospitality Group is an ever-evolving collection of venues, event services, and investments, anchored in hospitality and inspired by New York. In hospitality, relationships, are everything. BHG welcomes our clients like family with warm, approachable, ego-free hospitality. We are committed to providing unconditional support, respect, trust, and loyalty to our clients and employees. We value empowerment, and support opportunities for growth, creativity, and innovation wherever they might be.

Backal Hospitality offers a competitive benefit package inclusive of :

• Comprehensive Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental plans such as Term Life, Accidental Death, and Hospitalization
• Paid Time Off
• 401k Benefits
• Commuter Benefits
• Dining Discounts

Backal Hospitality Group is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our team members are the collective sum of the individual differences, inventiveness, innovation, and self-expression that our employees invest in their work and represents a significant part of not only our culture, and company’s achievement as well.

More detail about The Alexandria at San Carlos part of Backal Hospitality Group, please visit