Front Desk Administrator

Front Desk Administrator

We are seeking a Front Desk Administrator to fill a key role in our Tacoma, Washington office. We are a team of experts, driven by our commitment to providing technologically advanced life safety and security solutions. Due to our expertise and keen focus on customer service, we are a recognized leader in the Federal Government and commercial markets. Our success is based in large part on the experience and skills of the best and brightest employees in the industry. That's why we are always looking for additional qualified experts to join us and support our project teams.

The perfect Front Desk Administrator enjoys a fast pace and juggling multiple priorities. They don't know what it means to sit back and wait because they are always proactively seeking out ways to be more efficient, get tasks completed on time, and provide excellent support. This position performs a variety of administrative functions, including being the first point of contact with internal and external customers. They are problem solvers who save the day with their resourcefulness and ability to successfully navigate obstacles.

The Role

• Answers company phones, provides information, and directs callers to the appropriate parties
• Greets and signs in guests / visitors
• Ensures effective communications with management, callers, customers, and staff
• Sorts, opens and distributes mail daily and handles interoffice mail
• Receives incoming shipments
• Prepares shipments to go out via various vendors and customers
• Orders office supplies for all office locations and departments
• Maintains conference room calendars
• Prints business cards
• Orders and maintains inventory of uniforms, distributing appropriately to employees
• Performs general data entry
• Manages employee certificates
• Schedules birthday and anniversary calls
• Performs administrative duties for other departments as needed to see projects to completion
• Interacts effectively with internal and external customers
• Assists with office management tasks / duties
• Serves as backup to travel coordinator
• Conducts reference checks

The Necessities

Enjoys working in-office five days per week. Excellent customer service skills. MS Office experience. Valid state driver's license. Extremely punctual and reliable. Willing & able to become a notary in Washington State. Ability to pass pre-employment screenings (drug, background, and driving history).

The Nice-to-Haves

Prior experience booking travel. Experience handling multiple phone lines.

The Benefits

Competitive pay. Paid Time Off (PTO). Paid holidays. Medical, dental, and vision insurance plans. 401(k) plan. Up to 4% match available. 100% vested from day one. Healthcare flexible spending accounts. Dependent care flexible spending accounts. Employee Assistance Program (EAP). Company-sponsored group term life insurance. Company-sponsored short-term disability insurance. Corporate perks program. Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance. Pay range is $20 - $25 per hour for well-qualified candidates. We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment.