Office Administrator

Schedule :

• Full-Time | 40 hours per week | 8 : 00 AM – 4 : 30 PM Location : User Research International | Kirkland, WA Salary : $20-$25 an hour About the Role The Office Administrator at User Research International plays a key role in ensuring every detail—from research to client experience—is thoughtfully managed.
• This position oversees daily operations, manages supplies and budgets, supports participant check-ins and events, and helps maintain a professional, organized, and welcoming environment that reflects URI’s values.
• Key Responsibilities Front Desk & Guest Experience Serve as URI’s first point of contact for visitors, clients, and study participants, greeting everyone with warmth and professionalism.
• Manage the main phone line and office inbox, ensuring inquiries are routed quickly and accurately.
• Office Ownership & Facilities Take full ownership of the office environment, ensuring all shared spaces, labs, and conference rooms are clean, organized, stocked, and client-ready.
• Coordinate vendor relationships, maintenance, and services for the office.
• Office Amenities & Resource Management Manage snacks, drinks, and supply inventory, ordering, and budgeting.
• Track expenses, forecast needs, and provide proactive updates on budget and stock levels.
• Events & Culture Support Co-plan and execute internal events, celebrations, and morale-building activities.
• Coordinate logistics for company meetings, trainings, and team gatherings (catering, setup, cleanup, etc.).
• Administrative & Team Support Assist departments with scheduling, onboarding coordination, and general administrative support.
• Help maintain clear internal communication by posting signage, updates, and office announcements.
• Manage Freshdesk inquiries to ensure timely, professional responses to participant questions.
• Handle mail distribution, scanning, filing, and organization of key records.
• Qualifications 2+ years of experience as an Office Administrator, Front Desk Coordinator, or similar role.
• Excellent communication and interpersonal skills, you enjoy engaging with people throughout the day.
• Strong organizational habits and attention to detail; you take pride in a well-run office.
• Proficiency in Microsoft 365 (SharePoint, Teams, Excel, Outlook) and Google Suite (Docs, Sheets, Drive).
• Experience with Freshdesk or similar ticketing systems preferred.
• Ability to manage sensitive information with discretion.
• Must be able to lift up to 50 lbs.
• Benefits Health, Vision, and Dental Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) options 15 Days Paid Vacation 10 Paid Holidays 10 Days Paid Sick Time 2 Company Wellness Days Virtual Team and Company Morale Events What Makes You a Great Fit You’re proactive, dependable, and genuinely care about creating a space where people can do their best work.
• You bring structure, warmth, and initiative to everything you do, and take ownership of the office as if it were your own.   Powered by JazzHR