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Office Administrator
Office AdministratorUser Research International • Kirkland, WA, US
Office Administrator

Office Administrator

User Research International • Kirkland, WA, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Schedule :

  • Full-Time | 40 hours per week | 8 : 00 AM – 4 : 30 PM Location : User Research International | Kirkland, WA Salary : $20-$25 an hour About the Role The Office Administrator at User Research International plays a key role in ensuring every detail—from research to client experience—is thoughtfully managed.
  • This position oversees daily operations, manages supplies and budgets, supports participant check-ins and events, and helps maintain a professional, organized, and welcoming environment that reflects URI’s values.
  • Key Responsibilities Front Desk & Guest Experience Serve as URI’s first point of contact for visitors, clients, and study participants, greeting everyone with warmth and professionalism.
  • Manage the main phone line and office inbox, ensuring inquiries are routed quickly and accurately.
  • Office Ownership & Facilities Take full ownership of the office environment, ensuring all shared spaces, labs, and conference rooms are clean, organized, stocked, and client-ready.
  • Coordinate vendor relationships, maintenance, and services for the office.
  • Office Amenities & Resource Management Manage snacks, drinks, and supply inventory, ordering, and budgeting.
  • Track expenses, forecast needs, and provide proactive updates on budget and stock levels.
  • Events & Culture Support Co-plan and execute internal events, celebrations, and morale-building activities.
  • Coordinate logistics for company meetings, trainings, and team gatherings (catering, setup, cleanup, etc.).
  • Administrative & Team Support Assist departments with scheduling, onboarding coordination, and general administrative support.
  • Help maintain clear internal communication by posting signage, updates, and office announcements.
  • Manage Freshdesk inquiries to ensure timely, professional responses to participant questions.
  • Handle mail distribution, scanning, filing, and organization of key records.
  • Qualifications 2+ years of experience as an Office Administrator, Front Desk Coordinator, or similar role.
  • Excellent communication and interpersonal skills, you enjoy engaging with people throughout the day.
  • Strong organizational habits and attention to detail; you take pride in a well-run office.
  • Proficiency in Microsoft 365 (SharePoint, Teams, Excel, Outlook) and Google Suite (Docs, Sheets, Drive).
  • Experience with Freshdesk or similar ticketing systems preferred.
  • Ability to manage sensitive information with discretion.
  • Must be able to lift up to 50 lbs.
  • Benefits Health, Vision, and Dental Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) options 15 Days Paid Vacation 10 Paid Holidays 10 Days Paid Sick Time 2 Company Wellness Days Virtual Team and Company Morale Events What Makes You a Great Fit You’re proactive, dependable, and genuinely care about creating a space where people can do their best work.
  • You bring structure, warmth, and initiative to everything you do, and take ownership of the office as if it were your own.   Powered by JazzHR
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Office Administrator • Kirkland, WA, US

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