Video Network Specialist II

Job Description

Glimpse of the Job and Your Opportunity to Contribute

Texas A&M University's Technology Services is actively seeking a mid-level Video Network Specialist II to join our team to support our School of Pharmacy and the School of Public Health here in College Station, Texas.

As a Video Network Specialist II , you’ll be behind the scenes, ensuring over 20 classrooms teleconferencing systems are running smoothly for our faculty.

You’ll also oversee the training and mentoring of our student technicians, empowering them to provide tier I AV technical support.

When more complex issues arise, that’s when you’ll step in, to utilize your problem solving and technical skills to provide the tier II support.

We are looking for someone with standout customer service skills. You’ll be the friendly face our faculty will turn to, providing a high level of care that directly impacts the growth and development of our students.

If you’re ready to use your skills to make a real difference, apply today and help shape the future of education!

Here is a glimpse of what you’ll do :

Install, modify, and repair video teleconference systems

Perform video conferencing technical support and troubleshooting

Verify satellite downlinks and transmissions between conference sites

Maintain documentation

Train student technicians to provide tier I support

Participate in AV training and professional development activities as approved by IT Leadership

Salary : $45, $49, annually

This position is expected to be onsite in College Station, Texas.

Qualifications

A bachelor's or equivalent combination of education and experience AND two years of related experience in video teleconferencing systems.

A well-qualified candidates would also possess one or more of the following : Bachelor’s degree in Technology related disciplines, training with installed A / V systems, experience in AV system design, higher education, or medical facility AV support, experience with video and audio conferencing, project management, CODECs, Cisco TMS, AV camera operation and deployment, experience with site survey design, experience with CAT6 cabling terminations, Knowledge of products including, cameras, codecs, audio services including mics and speakers, commercial grade monitors, screen sharing applications, element and alert management tools, Understanding of remote access SSH, Command Line Linux, Ability to use and manage room scheduling tools and software, and / or working with remote desktop systems and performing IT troubleshooting skills.

What to do

Apply now! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV / Resume.

Why Texas A&M University?

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.

Embracing varying opinions and perspectives strengthens our core values which are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.

Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

12-15 days of annual paid holidays

Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

Automatically enrollment in the Teacher Retirement System of Texas

Health and Wellness : Free exercise programs and release time

Professional Development : All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

For additional information on benefits Click here