Maintenance Coordinator

Job Details

Job Location

CHN Office - COLUMBUS, OH

Salary Range

$17.00 - $19.00 Hourly

Community Housing Network provides permanent supportive housing, combining safe, affordable housing with voluntary services to support people experiencing homelessness and who are disabled by mental illness or substance use disorders.

The services are designed to build independent living and tenancy skills and connect people to a full range of services, including case management, recovery treatment, health care, vocational and employment support, access to benefits, money management, daily living assistance, and social and recreational activities.

The Receptionist for the Maintenance Office provides administrative support to the Maintenance Department. This position is responsible for answering incoming calls, directing calls to appropriate parties, entering and distributing maintenance work orders and notices, scheduling, greeting visitors and performing additional clerical duties as needed.

Essential Functions :

• Respond promptly to customers by answering incoming phone calls, facilitating call transfers, and taking messages.
• Enter work orders received by phone, email and internally.
• Correspond with tenants to clarify maintenance work needed when necessary.
• Distribute maintenance work orders and follow up on status with maintenance technicians assigned.
• Correspond with utility companies regarding the status of service to establish or re-establish utility services.
• Perform regular mailing, sorting, scanning, and filing of paperwork within internal software systems (Yardi).
• Work with internal roles to sort and distribute paperwork.
• Serve as a backup for facilities coordination, including scheduling building exterminations with outside vendors and assisting with inventory management function.
• Serve as back up to supervisor for critical duties.
• Assist with other clerical duties as assigned.

Qualifications :

• High School diploma or equivalency.
• Two years of clerical experience in an office environment.
• Familiar with standard office equipment such as computers, multi-line phones, photocopiers and fax machines.
• Strong communication and organizational skills.
• Proficient in Microsoft Office products.

EEO and Diversity Statement

Community Housing Network (CHN) champions diversity, equity, and inclusion in all practices. This vision guides our recruitment and hiring practices.

We are devoted to building a company and community where people experience authenticity and belonging. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, sex including pregnancy, gender identity, sexual orientation, age, marital or parental status, disability, veteran status, or other class protected by applicable law.

Your unique background and identity are invaluable and needed here! We are stronger when the diversity of our workforce and our individual and collective experiences influence our practices.

Come join us and find out what your best work could look like here at CHN!