The Reach/HHG Team Program Supervisor is responsible for overseeing outreach, assessment, and engagement efforts for individuals experiencing or at risk of homelessness. This position supervises a team that includes case managers, a housing specialist, and an administrative assistant, and plays a key role in managing program logistics, including eligibility screenings, waitlist oversight, and budgeting. The Supervisor ensures effective collaboration with internal and external partners to support safe, affordable, and sustainable housing placements for participants. This position is expected to uphold MHA’s core values of Respect, Integrity, and Compassion, and ensure compliance with agency policies, program standards, and applicable regulations.
Pay Rate: $53,000 annually
Open Shift: Monday through Friday 9am-5pm (40h), some flexibility required
The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life.
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Benefits
Program Supervisor • Chicopee, MA, US
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