Community Coordinator
The Community Coordinator serves as the welcoming face of Dock 1053, creating a warm, member-focused environment while ensuring the campus remains clean, functional, and "host ready" at all times. This role blends hospitality, light facilities management, and community engagement by supporting daily operations, preparing shared spaces, and building meaningful relationships with members and guests. The Community Coordinator also assists with tours, onboarding, and member events to strengthen connectivity across the campus. Success in this role is measured by operational excellence, budget stewardship, and a consistently positive member experience.
Core Responsibilities
- Cultivate Community : Welcome and connect with each guest and member
- Keep Facilities "Host Ready" : Clean, stocked and functioning at all times
- Control Expenses : Manage campus budget
Core Competencies
Hospitable : Interpersonal skills, be a connector, make guests & members feel welcome. Proactively anticipate and meet member needs.Tenacious : Be persistent in the pursuit of operational excellence, sales, & relationship building.Problem Solver : Be able to pivot and adapt as challenges arise.Core Metrics for Success
95% fulfillment on facility walkthroughs95% of campus expenses within budgetCollaborate with CEM on at least 2 intentional member events that promote connectivityRoutines & Disciplines
Daily Routines & Disciplines
Opening / closing checklistDaily check-in with managerFront desk coverageConnect with membersMaintain bathrooms, kitchen, conference rooms and coworking areasReview daily conference room bookings & prep accordinglyMaintain conference rooms and ensure the rooms are reset after each meeting and stockedVerify all tech is working (speakers, projectors, conference rooms, Nest cams, printers, etc.)Conduct walk-in & scheduled tours as neededFill out tour form to notify CEM of any scheduled or walk in toursSort inbound and outbound mailWeekly Routines & Disciplines
Order supplies (coffee, office supplies, etc.)Manage & track campus expensesPrep for any upcoming member events to include : supplies, communication, and flyersClean out the fridgeRefresh all supplies in conference rooms (check markers, IT, etc.)Ensure new logos are up for new members (follow new member onboarding SOP)Manager touch baseConduct new member onboarding in collaboration with CEMMonthly Routines & Disciplines
Coffee pot deep cleaningPlan member eventsFridge deep cleaningPlan new member onboardingReorganize the kitchen as neededCheck the first aid kit - restock as neededOrganize inventory and storage, if neededQuarterly Routines & Disciplines
Deep cleaning - trash cans and recycling bins in public spacesPurge any random lost & found itemsWipe down chair and table legsChange fridge water filtersAbout The Loading Dock
The Loading Dock is a coworking and cowarehousing community for the creative, freelancer, entrepreneur and remote professional. We strongly believe that where and who you work with is vitally important to the work you do; so, we created an ecosystem where we can work and flourish together. Do well. Do good. Better together.
