A company is looking for a Customer Service Representative to provide high-quality care to B2B customers.
Key Responsibilities
Ensure timely and accurate order validation and management of customer inquiries
Manage order modifications and assess customer-related issues to implement appropriate resolutions
Collaborate effectively with cross-functional departments to enhance customer experience
Required Qualifications
Associate's or Bachelor's degree is preferred
Minimum of 1 year of customer service experience in a service industry
Proficient in Excel, Word, and PowerPoint; prior SAP experience is preferred
Ability to manage a high volume of work with accuracy
Demonstrated ability to work independently and collaboratively in a team environment
Customer Service Representative • Raleigh, North Carolina, United States
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