Renewal Account Manager

A company is looking for a Renewal Manager / Account Manager to manage a portfolio of customers and drive renewals and revenue growth.

Key Responsibilities :

Manage the end-to-end renewal and account lifecycle for enterprise and mid-market customers

Proactively engage customers to ensure timely contract renewals and identify growth opportunities

Negotiate renewal pricing and terms while collaborating with internal teams to maximize revenue

Required Qualifications :

Proven experience in account management or client-facing roles, preferably in a multinational environment

Experience with SaaS or technology-based products / services

Strong understanding of account management principles and retention strategies

Ability to analyze customer data and collaborate effectively with cross-functional teams

Proficiency in negotiation and conflict resolution to maintain positive customer relationships