Patient Services Representative - CCP Bellevue

Full-Time Patient Services Representative

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Bellevue. Weekend availability required to support the hours of operation.

Healthcare and customer service experience preferred.

Responsibilities :

• Patient Interaction : Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling : Arrange follow-up appointments and connect patients to services.
• Support : Help patients navigate the healthcare system and provide clear instructions.
• Technology : Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy : Educate patients on financial responsibilities and connect them to resources.
• Compliance : Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks : Handle phone calls, scan records, and perform office duties.

Qualifications :

Licensure, Certifications, and Clearances :

UPMC is an Equal Opportunity Employer / Disability / Veteran