Ocean Freight - Export Cargo Agent, Logistics

Company Description

We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

Ocean Export involves moving large quantities of cargo all over the world. We work together with the Steamship Lines to support local businesses get their products into the hands of people from all walks of life.

Find a great sense of accomplishment by both helping local businesses grow as well supporting countries all over the world enjoy our localy built and sourced products.

Job Description

Scope of Ocean Export Agent Position :

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Typical Hours : Mon-Fri 8am-5pm

Major Duties and Responsibilities Ocean Export Agent :

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the Expeditors internal software
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Qualifications

Expeditors offers excellent benefits :

• Up to 15 days paid vacation in your first year (dependent on start date)
• Paid Holidays
• Paid Sick Time - that rolls over annually!
• 2 Types of Health Plans to choose from HDHC and PPO
• Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Internal growth opportunities
• Paid Parental Leave
• Education or certification assistance
• Employee Recognition
• Training and Personnel Development Program

Qualifications of a Ocean Export Agent :

• 0 months to 5 year related experience and / or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus but not required
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in reading and writing in English

Additional Information

All your information will be kept confidential according to EEO guidelines.