Medical Collections

Our valued client, a reputable and fast-growing outpatient clinic, is seeking a Medical Collections Specialist to join their dynamic Revenue Cycle Department. The Medical Collections Specialist is a quintessential people person who loves coming up with new ideas, has a customer service approach, and is goal oriented.

Salary / Hourly Rate :

$18 / hr - $22 / hr

Position Overview :

The Medical Collections Specialist will join the cohesive Revenue Cycle team, reporting directly to the Billing Manager, and will be responsible for the complete patient medical collections process. This is an extraordinary opportunity for a Medical Collections Specialist professional to jump start their career with a growing and developing firm.

Responsibilities of the Medical Collections Specialist :

• Read an EOB and patient account ledger.
• Run and maintain weekly reports.
• Follow up with patients to collect monies owed.
• Assist patients on the phone and in person regarding their account.
• Research patient accounts and answer billing questions.
• Set up payment plans according to predefined guidelines.
• Educate patients regarding their bills and insurance coverage.
• Manage work files and make outbound calls to patients or responsible parties.
• Monitor accounts to ensure statements are distributed and payments are made.
• Monitor aging of all patient balances and escalate as needed.
• Resolve escalated calls from Customer Service Representatives.
• Document and update insurance information when necessary.
• Maintain compliance with all company policies and procedures.
• Type a minimum of 35 wpm.

Required Experience / Skills for the Medical Collections Specialist :

Preferred Experience / Skills for the Medical Collections Specialist :

Education Requirements :

Benefits :