Lead Product Manager
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of HME providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
What You'll Do
- Work with current and potential partners to aid in customer research, business development, feedback collection, and product planning for your roadmap
- Define product release slices for Supplier experience that optimize for time to value
- Measure and analyze the product success / fail metrics in your product area and align them to our overall business goals
Product Development Delivery
Align your balanced team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growthBuild artifacts that help unify the organization (roadmaps, product briefs, etc.)Supports your team through the product build and launch processManage milestones and deliverables to maximize time to valueHelp define and measure success metricsDefine methods for customer feedback loopsTeam and Stakeholder Collaboration
Work with customers and external stakeholders to develop solutionsCollaborate with marketing and operations teams to develop and get products to marketCoordinate across the organization, customers, and partners to articulate and execute product decisionsWho You Are
Communication & Collaboration : An excellent communicator, presenting ideas clearly and succinctly, and highly collaborative, working with diverse stakeholders to create alignment around product vision and prioritization.Results-Oriented & Analytical : You can look at problems and create solutions from high-level goals that drive real business impact to ground-level execution. You are analytical, using data to clarify decisions wherever possible.Strategic & User-Focused : Great at prioritizing in a complex healthcare landscape. You are user-focused, empathetic, curious, and ask questions before offering solutions. You build the right thing, with a bias towards delivering customer value based on goals and metrics.Experienced : You have 7+ years of product management experienceAmbiguity & Risk Management : You have past successes driving software products forward, ideally at a startup. You cut through ambiguity, comfortable taking calculated risks and making decisions under uncertainty.Travel : You are located within the United States and are willing to travel to customer sites and / or conferences (1-2 trips per quarter).Nice to Have
Bachelor's Degree in a technical, scientific, or quantitative field, or equivalent experienceA background in healthcare, and knowledge of healthcare complexityExperience in a fast-paced startup environmentWho You Aren't
You're not a solo act. Our PMs lead by influence. They thrive in a team-based environment and believe in making decisions with broad input.You aren't someone who can only thrive in highly structured environments. We are a fast-paced startup where processes are still being defined and refined.You're not simply a project manager or product owner.You aren't indifferent or dismissive of the perspectives of users, stakeholders, or team members.Benefits
Medical, Dental, and Vision Coverage401(k) Retirement PlanRemote-First Company with the option to work from our New York City officeEquity Incentive PlanAnnual Company-Wide Bonus (up to 15%)Flexible Vacation PolicySummer Fridays - 5 Fridays Off During Summer (Separate From PTO)Monthly Internet StipendAnnual Home Office Stipend$180-210K